Latest Jobs at TeamAce Limited

Job Summary

• As the Business Operations Manager, you will be responsible for ensuring the smooth running of the company on a day-to-day basis.
• To ensure customer satisfaction, customers’ orders are taken and deadlines for collection are met, solve customers’ complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.

Responsibilities

• Recommend strategies and advise the CEO on issues that pertain to the development of the company.
• Collaborate with the customer service team to ensure timely responses to customers’ orders, inquiries and complaints, ensuring customer satisfaction at every step.
• Supervise cross-functional support teams and collaborate to improve tools and systems for increased business efficiency.
• Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
• Implement data collection methods for operational metrics, aiming to reduce errors and increase service excellence.

Requirements

• Bachelor’s or Master’ degree in Business Administration, or a related field.
• Minimum of 6 years of relevant experience in operations management, preferably in retail or food manufacturing.
• Experience in managing customer service teams and logistics operations is compulsory.
   

Salary
N500,000 - N700,000 / Month.

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Job Summary

• As the Customer Service Representative, you will be the first point of contact for clients, providing professional support and resolving inquiries related to IT consulting services.
• You will manage client communications, ensure timely responses, and contribute to a positive customer experience that supports the company’s growth.

Responsibilities

• Handle client inquiries via phone, email, and digital platforms, providing accurate information
• Maintain customer records and track service requests to ensure timely resolution
• Collaborate with technical teams to escalate and resolve client issues efficiently
• Ensure a professional and positive client experience in line with company standards

Requirements

• HND/B.Sc. in any relevant discipline
• Minimum of 2 years’ experience in customer service, preferably in IT or professional services
• Strong communication, problem-solving, and interpersonal skills
• Proficiency in Microsoft Office Suite and CRM/customer support tools

Salary
N250,000 - N300,000 Monthly. 

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Job Summary

• As a Sales Trainee, you will engage with customers via phone, promote products, handle inquiries, and support the sales team in meeting business targets.
• This entry-level role provides an excellent opportunity to build a career in sales and fintech.

Responsibilities

• Conduct outbound calls to introduce and promote products/services.
• Maintain a solid understanding of company offerings, pricing, and promotions.
• Work closely with the sales and marketing teams to execute strategies.
• Support the sales team in achieving and exceeding sales targets.
• Follow up with potential and existing customers to ensure satisfaction and encourage repeat business.

Requirements

• Candidates should posses a Bachelor’s Degree in Business, Marketing, Communications, or a related field.
• 0–2 years’ post-NYSC experience.
• Ability to prepare and implement weekly sales plans.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills.