At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
As the Customer Service Representative, you will be the first point of contact for clients, providing professional support and resolving inquiries related to IT consulting services.
You will manage client communications, ensure timely responses, and contribute to a positive customer experience that supports the company’s growth.
Responsibilities
Handle client inquiries via phone, email, and digital platforms, providing accurate information
Maintain customer records and track service requests to ensure timely resolution
Collaborate with technical teams to escalate and resolve client issues efficiently
Ensure a professional and positive client experience in line with company standards
Requirements
HND/B.Sc. in any relevant discipline
Minimum of 2 years’ experience in customer service, preferably in IT or professional services
Strong communication, problem-solving, and interpersonal skills
Proficiency in Microsoft Office Suite and CRM/customer support tools
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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