Latest Jobs at Interswitch

About the job

• Deliver the Emerging Payments business revenue target, achieving 60% CAGR growth over 5 years.
• Drive execution of the Emerging Payments business strategy and plan in alignment with the Financial Services group’s overall strategic direction.
• Execute go-to-market strategies for emerging payment products in Nigeria and across Africa, collaborating with internal and external stakeholders.
• Partner with other departments to deepen/diversify existing businesses and develop new ones to achieve revenue growth.
• Enhance service delivery by engaging with stakeholders, sharing updates, and achieving milestones.
• Execute Sales Penetration, Product Development, and Market Development initiatives in line with enterprise strategic objectives.
• Provide cross-functional support to Sales, Implementation & Delivery, Project Management, Products, and Engineering teams.

Responsibilities:

Functional Strategy Formation

• Execute the Emerging Payments functional strategy to expand into new and existing markets across Nigeria and Africa.
• Monitor defined business initiatives across sales, delivery, products, and engineering perspectives.
• Track business triggers focused on growth in existing and new markets.
• Develop go-to-market strategies with OEMs to drive business and revenue growth.

Sales and Account Management

• Deliver revenue and margin growth by collaborating with sales on penetration, product development, and diversification.
• Maintain industry relationships to defend existing business and unlock new opportunities.

Costing, Budgeting, Review and Reporting

• Define, monitor, and review business budgets in collaboration with sales and finance.
• Perform monthly/quarterly reviews to assess actuals vs. budgets and prepare forecasts.

Stakeholder Collaboration

• Collaborate with stakeholders and support teams to deliver competitive technology solutions across Africa.
• Navigate regulatory environments while fostering strategic partnerships.

Education

• Bachelor’s degree in Business, Finance, Computer Science, or related field (MBA preferred).
• Deep understanding of payment systems: card networks, ACH, RTP, and emerging payment technologies.
• Knowledge of regulatory compliance (PSD2, GDPR, PCI DSS, AML/KYC).
• Professional certifications (preferred): PMP, CBAP, Card and Payment Professional (Retail Banking UK).

Experience

• 5–7 years in the payments industry, preferably in a reputable financial institution or FinTech company.

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About the job

• To plan and manage the delivery of Product Innovation projects, coordinate project resources and monitor progress and completion to ensure the on time and on specification delivery of new products.
• To develop and drive diligent implementation of high impact programmes across Interswitch, while continuously adapting to the growing needs of the business and building sustainable practices that can help grow and scale Interswitch’s products.
• To empower product management teams to efficiently deliver high-scale solutions and products to customers by breaking down high-level ambitions and strategies into tactical execution.
• To plan and manage the delivery of Product Innovation projects, coordinate project resources and monitor progress and completion to ensure the on time and on specification delivery of new products.

RESPONSIBILITIES:

Project Scope Definition

• Manage the delivery of research, workshops, and other activities to support the specification and agreement of projects and programme deliverables.
• Plan and deliver projects or programmes using an appropriate project management methodology to ensure intended outcomes are achieved.
• Partner with Product Managers to establish goals, roadmaps, and operational models for engaging with cross-functional teams.
• Define initiative-level programme roadmaps with a macro-view of all supporting work streams, driving overall programme completion.
• Facilitate regular programme/project status and design review meetings, ensuring the right stakeholders are involved.
• Document decisions and action items, and follow up with owners to prevent deviations from project scope.

Stakeholder Management

• Plan and deliver stakeholder engagement activities to develop effective project working relationships.
• Ensure stakeholder needs and concerns are identified and addressed.
• Serve as the bridge between business functions (Product, Engineering, Marketing, Sales, Finance), aligning stakeholders on initiatives.
• Communicate standards, guidelines, processes, governance, and performance expectations with cross-functional stakeholders and executives.
• Manage workflow through delegation, scheduled check-ins, and feedback loops.
• Partner with Product Managers to establish programme goals, roadmaps, and operational models, ensuring alignment and delivery.

Project Risk and Issue Management

• Evaluate portfolio performance against key metrics, taking corrective actions where needed.
• Provide executives with portfolio-level transparency into status, dependencies, issues, and risks.
• Identify and evaluate risks, issues, dependencies, and constraints, escalating where appropriate.
• Anticipate obstacles and potential risks, implementing solutions to mitigate them.
• Apply structured change management methodologies to build acceptance of change and embed desired culture/behaviours.

Project Resource Management

• Manage the allocation of programme/project budgets, control costs, and address deviations promptly.
• Develop tactical plans to optimise resources and assets within programmes and projects.
• Prepare workforce planning reports and budget forecasts.
• Proactively manage project costs, provide forecasts, and present variances with narratives at review points.

Innovative Products Programme Portfolio Management

• Translate strategic innovative product initiatives into a programme portfolio aligned with Interswitch’s strategic objectives.
• Prioritise and align programmes and projects to maximise resource use while managing time and budget constraints.
• Build synergies between related programmes and projects.
• Produce project plans with clearly identified and organised activities to achieve programme objectives.
• Ensure compliance with Interswitch’s portfolio management frameworks and decision-making structures.
• Draft elements of programme management frameworks/tools, ensuring adherence to design principles.
• Compile review reports and presentations with key insights and recommendations for stakeholders.

Promote Culture of Innovation

• Promote a culture of innovation through initiatives such as idea-generation platforms, jam sessions, and hackathons.
• Provide means (research, ideas, solutions) to prototype innovation business cases that shape strategy and roadmaps.

Technical Competencies

Project Change Management

• Identify, manage, and control project-related changes independently.
• Guide and train others on contract change control, managing requirements changes, and maintaining project scope documentation.
• Tools: Change Management Plan, Change Log/Register, Change Requests, Scope Documents.

Project Resource Planning and Control

• Identify, acquire, and manage project resources (physical and human).
• Provide guidance on resource allocation and workforce planning.
• Tools: Resource Management Plan, Estimating, RACI/RASCI Matrix.

Project Tracking and Reporting

• Measure and report progress toward milestones to keep projects on track.
• Train others on project tracking frameworks.
• Tools: Performance Reports, Schedule/Status Reporting.

Project Scope Management

• Manage scope identification, verification, and changes.
• Provide independent oversight and mentoring on requirements management.
• Tools: Requirements Documentation, Scope Baseline, Validation & Verification Plans, Scope Statement.

Stakeholder Expectation Management

• Identify and analyse stakeholders, manage relationships, and align expectations.
• Tools: Communications Plans, Conflict Management/Resolution, and Expectation Management Frameworks.

Project Communications Management

• Ensure timely creation, distribution, and archiving of project information.
• Tools: Communications Plan, Performance Reports, Status Updates.

Project Organisation and Structure

• Build project team structures and cultures, define roles/responsibilities.
• Tools: Kanban boards, Sprint Planning, Sprint Demonstrations, and Retrospectives.

Project Portfolio Management

• Develop and manage portfolio-level strategic plans and roadmaps.
• Tools: Portfolio Charter, Portfolio Roadmap, Strategic Plans.

Project Benefits Management

• Identify, track, and ensure delivery of programme/project benefits.
• Tools: Benefits Planning, Realisation Plans, Business Cases, Benefits Transition.

Project Business Acumen

• Apply entrepreneurial spirit to run projects within business parameters.

Project and Programme Risk Management

• Identify, monitor, analyse, and prioritise risks; develop and implement mitigation plans.
• Tools: Risk Register, Probability/Impact Matrix, Risk Management Plan, Alternative Planning, Categorisation.

Project and Programme Schedule Management

• Manage project schedules, align resources, and control delivery timelines.
• Tools: Critical Path Analysis, Gantt Charts, Precedence Diagrams, Schedule Baselines, WBS.

Strategic Project and Programme Alignment

• Align projects with organisational strategy and execution frameworks.
• Tools: Strategic Execution Frameworks, Alignment Plans.

Education

• University first degree in Business, Computer Science, Project Management, or related field.

Experience

• General Experience: At least 8 years in Programme/Project Management roles, ideally in financial services or the payments industry.
• Managerial Experience: Minimum 3 years coordinating people and resources to deliver results within defined timeframes.

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About the job

• To define the Banking Technology Business Strategy for the Financial Services sector, with particular emphasis on accelerating growth within Banks, FINTECHs, and Other Financial Institutions (OFIs. To drive the growth and success of our Banking Technology Business by leveraging innovative technologies, strategic partnerships, and market insights.
• To position Interswitch as a leader in the Banking Technology ecosystem, driving revenue growth, and delivering exceptional value to our customers and partners.
• To have oversight over Sales Penetration, Product Development and Market Development for the Banking Technology Business.
• To drive execution of Banking Technology Business strategy as Business Leader collaborating with Sales and Account Management, Managed Services and Delivery, Products and Engineering to deliver business outcomes

Responsibilities

Banking Technology Strategy

• Develop and execute a comprehensive Banking Technology strategy aligned with organizational goals and market trends.
• Identify emerging opportunities and technologies to enhance Banking Technology offerings and maintain a competitive edge.
• Drive continuous improvement in Banking Technology products and services to meet evolving customer needs and expectations.

Business Development

• Lead business development efforts to expand presence in the Banking Technology ecosystem, including HSM products/solutions.
• Cultivate strategic partnerships with banks, fintechs, financial institutions, and other key stakeholders to drive revenue growth and market penetration.
• Negotiate and structure partnerships, contracts, and agreements to maximize value for all parties involved.

Team Leadership and Collaboration

• Provide strong leadership to the Banking Technology team, fostering a culture of collaboration, innovation, and excellence.
• Mentor and develop team members to achieve their full potential and contribute to organizational success.
• Collaborate cross-functionally with product management, technology, marketing, and other teams to align and execute Banking Technology initiatives.

Market Analysis and Insights

• Conduct market research and analysis to identify key trends, competitive landscape, and growth opportunities in the Banking Technology industry.
• Utilize market insights to inform strategic decision-making, product development, and go-to-market strategies.
• Monitor regulatory developments and industry best practices to ensure compliance and mitigate risks in Banking Technology operations.

Customer Focus, Relationship Management & Partnerships

• Represent Interswitch as an industry speaker at key events to strengthen brand equity with customers and partners.
• Manage key client and customer relationships (often via sales teams) to ensure satisfaction and loyalty.
• Build and maintain profitable partnerships with key stakeholders across the financial services industry.

Performance Management

• Define KPIs and metrics to track success and impact of Banking Technology initiatives.
• Analyze performance data to evaluate strategies, identify improvement areas, and generate actionable insights.
• Regularly report on progress of Banking Technology initiatives to senior management and stakeholders.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of 6 years’ experience in banking, business, or consulting, ideally within a reputable financial institution, FinTech, or consulting company.
• Deep understanding of Banking Trade systems and HSM (Hardware Security Module) management, including market dynamics, trends, and regulatory requirements.
• Strong business acumen, with proven strategic thinking and decision-making skills to translate vision into actionable results.
• Excellent interpersonal and communication skills, with the ability to build strong relationships, influence stakeholders, and negotiate partnerships.
• Demonstrated leadership experience in managing teams, developing talent, and fostering a culture of innovation and collaboration.
• Analytical mindset with the ability to leverage data and insights to drive informed decisions and measure performance.
• Proven ability to thrive in fast-paced, dynamic environments, with a passion for driving change and achieving impact.

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Job Summary

• To conduct all levels of testing on new enterprise software and enhancements as per the test plan to ensure the deployment of quality solutions

Responsibilities:

• Set up the test bed, ensuring that the data used is realistic to facilitate a wholistic testing experience
• Code scripts as required for automated testing to enable the rigorous and efficient testing of software
• Carry out and coordinate all levels of testing to ensure that the developed software meets specifications and quality requirements
• Adhere to the testing plan and where there are hindrances, escalate to the
• Lead to ensure that the on-time delivery as per the project plan is not compromised
• Analyse the test results, identify bugs and other errors and provide reports to the relevant stakeholders to enable the deployment of fully functional software
• Identify shortcomings in existing processes, systems and procedures, and use established change management programs to address them

Required Qualifications

General Education

• First Degree in Computer Science or related field

Experience

General Experience

• 3 - 5 years of experience in software engineering

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About the job

• To drive the growth and expansion of the Security Enterprise Platform (SEP) business in Nigeria.
• To develop and implement comprehensive business development plans, identifying new market opportunities within the SEP business, collaborating with Sales and Account Management, Managed Services, Products, Engineering, and other Directorates to deliver business outcomes.
• To support the growth of the Systegra Technology business by managing required resources and working collaboratively with other departments to deepen & diversify existing businesses as well as develop new ones to achieve revenue growth.

RESPONSIBILITIES

Business Plan Development and Implementation

• Developing and implementing a robust business development plan aligned with the company's overall goals and objectives for expansion in Nigeria.
• To drive growth and expand sales for the SEP business in Nigeria.
• Monitor and control defined initiatives in business development, sales, managed services and delivery, products, and engineering.

Partnership Development

• Building and maintaining strong relationships with key stakeholders, including clients, partners, and industry influencers, to drive business growth and collaboration.

Product Development & Strategy

• Collaborating with internal teams like Products and Engineering to develop innovative product offerings and solutions that meet the specific needs in Nigeria.
• Build initiatives roadmap for new and existing products, working withthe Products and Engineering teams to deliver outcomes using Agile delivery methodology.
• Define, monitor and control SEP Business, collaborating with all the Agile Release Trains to deliver outcomes.

Project Management and Delivery

• Aligning the project to business goals and objectives to ensure successful project delivery in line with customer requirements.
• Ensure Project Governance and compliance with Interswitch Project Management practice.

Sales and Revenue Generation

• Driving sales and revenue growth through effective business development initiatives and strategic partnerships.
• Deliver SEP services revenue and margin growth, working closely with sales to achieve numbers by adapting budget to sales penetration, product development, market development and business diversification areas.
• Define, monitor and control initiatives which reduce operational losses, collaborating with Products and Engineering to include in the product roadmap

Compliance and Risk Management

• Ensuring compliance with regulatory requirements and managing risks associated with business development activities in the Security Enterprise Platform business.

Customer Focus, Relationship Management and Partnership:

• Ensuring high levels of customer satisfaction and retention through effective communication and relationship-building strategies.
• Manage key client and customer relationships, both local and international, often through sales teams, to ensure their ongoing satisfaction and loyalty.
• Build and maintain profitable partnerships with key stakeholders across the Financial Services industry.

Market Analysis

• Conducting in-depth market research and analysis to identify trends, opportunities, and threats in the Security Enterprise Platform business in Nigeria.

Budgeting & Costing

• Aligns business objectives to budget and costing and takes responsibility for setting and managing SEP budgets.

Strategic Initiatives Management

• Developing & managing new initiatives for defending, diversifying, and growing existing businesses.

New Business

• Developing & managing new revenue lines across the SEP vertical.

OEM Management

• Develop an OEM strategy for the SEP business with a focus on both internal and external customer requirements and Systegra’s strategy.
• Negotiate favourable commercial terms for all OEM engagements, managing the contracting process and business rollout.
• Deepen OEM relationships to elevate Interswitch’s partner status through Partner engagements, breakfast sessions, cadence meetings, etc.

Client & Customer Management (External)

• Oversight of the management of key client and customer relationships, typically by using account teams to ensure their ongoing satisfaction and loyalty toward the organisation.