Business Development Manager, Securities and Enterprise Platforms at Interswitch

About the job

• To drive the growth and expansion of the Security Enterprise Platform (SEP) business in Nigeria.
• To develop and implement comprehensive business development plans, identifying new market opportunities within the SEP business, collaborating with Sales and Account Management, Managed Services, Products, Engineering, and other Directorates to deliver business outcomes.
• To support the growth of the Systegra Technology business by managing required resources and working collaboratively with other departments to deepen & diversify existing businesses as well as develop new ones to achieve revenue growth.

RESPONSIBILITIES

Business Plan Development and Implementation

• Developing and implementing a robust business development plan aligned with the company's overall goals and objectives for expansion in Nigeria.
• To drive growth and expand sales for the SEP business in Nigeria.
• Monitor and control defined initiatives in business development, sales, managed services and delivery, products, and engineering.

Partnership Development

• Building and maintaining strong relationships with key stakeholders, including clients, partners, and industry influencers, to drive business growth and collaboration.

Product Development & Strategy

• Collaborating with internal teams like Products and Engineering to develop innovative product offerings and solutions that meet the specific needs in Nigeria.
• Build initiatives roadmap for new and existing products, working withthe Products and Engineering teams to deliver outcomes using Agile delivery methodology.
• Define, monitor and control SEP Business, collaborating with all the Agile Release Trains to deliver outcomes.

Project Management and Delivery

• Aligning the project to business goals and objectives to ensure successful project delivery in line with customer requirements.
• Ensure Project Governance and compliance with Interswitch Project Management practice.

Sales and Revenue Generation

• Driving sales and revenue growth through effective business development initiatives and strategic partnerships.
• Deliver SEP services revenue and margin growth, working closely with sales to achieve numbers by adapting budget to sales penetration, product development, market development and business diversification areas.
• Define, monitor and control initiatives which reduce operational losses, collaborating with Products and Engineering to include in the product roadmap

Compliance and Risk Management

• Ensuring compliance with regulatory requirements and managing risks associated with business development activities in the Security Enterprise Platform business.

Customer Focus, Relationship Management and Partnership:

• Ensuring high levels of customer satisfaction and retention through effective communication and relationship-building strategies.
• Manage key client and customer relationships, both local and international, often through sales teams, to ensure their ongoing satisfaction and loyalty.
• Build and maintain profitable partnerships with key stakeholders across the Financial Services industry.

Market Analysis

• Conducting in-depth market research and analysis to identify trends, opportunities, and threats in the Security Enterprise Platform business in Nigeria.

Budgeting & Costing

• Aligns business objectives to budget and costing and takes responsibility for setting and managing SEP budgets.

Strategic Initiatives Management

• Developing & managing new initiatives for defending, diversifying, and growing existing businesses.

New Business

• Developing & managing new revenue lines across the SEP vertical.

OEM Management

• Develop an OEM strategy for the SEP business with a focus on both internal and external customer requirements and Systegra’s strategy.
• Negotiate favourable commercial terms for all OEM engagements, managing the contracting process and business rollout.
• Deepen OEM relationships to elevate Interswitch’s partner status through Partner engagements, breakfast sessions, cadence meetings, etc.

Client & Customer Management (External)

• Oversight of the management of key client and customer relationships, typically by using account teams to ensure their ongoing satisfaction and loyalty toward the organisation.