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Job Description

• Responsible Business Analytics to identify and drive business problem/opportunity identification, requirements management, business process analysis, and reporting project progress to leadership.
• This role will also be responsible for managing people development and training across all the Supply Chain functions.

Key Accountabilities

• Perform data collection to support data analytics for business decisions
• Generate cost/benefit analysis for improvement projects
• Support business ad-hoc projects as needed
• Document current and new processes (Process maps, SOPs), prepare training materials for the different functions in supply chain and deliver the training
• Develop plant/line simulations metrics for determining OEE, capacity utilization and performance/efficiency
• Carry out work and motion studies towards determining manning requirements and continuous improvement
• Develop KPI dashboards for the different areas of GCL operations and bench marks for comparing performance of similar operations
• Develops and manages relationships with internal customers
• Focuses on opportunities to improve and streamline processes methodologies.
• Apply multiple, moderately complex methodologies for data collection and conduct analysis for labor optimization and process improvement initiatives.
• Obtain and provide complex, technical information around data collection and standards providing additional clarification to customers or teams, as required.
• Ensure in-depth analyses of business challenges and project results are presented in a clear and concise format.
• Identifies, tracks and reports on initiatives
• Continuously reviews progress and accuracy of work to ensure quality and high standards are delivered
• Manage GCL Centre of Excellence (Learning Centre), train employees and trainers

Qualifications

• Degree in Industrial Engineering/Logistics or related discipline
• Master's degree in a relevant field
• Experience in a related field, preferably within a FMCG or Supply Chain environment would be an asset
• 15 years’ experience in FMCG, with minimum of 5 years at mid-senior management level
• Minimum of Lean Six Sigma green belt certificationKnowledge, Skills & Experience
• Exceptional PC Windows’ skills, including Microsoft Word, Microsoft Access, Microsoft Excel spreadsheets, database and graphics, with the ability to manipulate data, construct graphical reports, flowcharts and statistics etc.
• Knowledge of Lean Six Sigma methodology
• Customer focus, drive for results/can-do mentality: Work with high motivation and passion to deliver results.

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Job Description

• The Quality Assurance Manager will assume a leadership role in the implementation and management of the Grand Cereals Food Safety and Quality Program and local quality accreditation programs.

KEY RESPONSIBILITIES:

• Specific responsibilities include, but are not limited to the following:
• Manage the Quality across all GCL plants, processes and factories
• Responsible for the implementation of GCL Food Safety and Quality Programs.
• Lead and improve Quality and HACCP programs and execute various initiatives to improve the quality of our processes and products. Oversee the application of policies and achievement of quality objectives.
• Support the procurement department on approval of ingredients and suppliers
• Ensure effective quality entrance control for all raw, packaging and additive materials
• Own and manage the consumer/customer complaints process from initiation to resolution
• Develops and manages Customer QA relationships and establishes, reviews, approves and documents Ingredient and Final Product specs into the appropriate systems to assure compliance to both GCL and customer expectations.
• Liaise with various internal and external stakeholders regarding elements related to product quality to ensure facilities are meeting quality and regulatory compliance
• The QA manager is the key contact person for all product and process related regulatory compliance topics and liaise with regulatory agencies
• Conduct and coordinate internal process and quality audits to ensure good product quality
• Along with the process owners, work to develop and maintain production standards. Participate in training on production standards and elements of the quality program
• Conducts risk based assessments to minimize impact of any process and product deficiencies
• Coordinate quality control, non-conformity and complaints monitoring processes, and compile and assess the results
• Participates in incident handling and crisis management in order to mitigate and control adverse effects for the organization and conduct root cause analyses to prevent incidents recurring

PREFERRED HIRING CRITERIA:

• Minimum of master’s degree in food science, Nutrition or related discipline;
• Minimum of 15 years’ experience in quality Management (preferred), with at least 5 years in a senior role.
• Working knowledge of HACCP and the Food industry.
• Proven ability to motivate and manage others;
• Excellent communication and interpersonal skills;
• Strong facilitation, problem solving and teamwork skills;
• Demonstrated ability to drive process improvement and be results orientated
• Six Sigma certification
• Intermediate project management skills
• Strong statistical analytical and technical skills