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  • Posted: Jun 20, 2022
    Deadline: Jun 27, 2022
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    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Business Analyst, Business Performance Monitoring

    Job Description

    • To support the Team Leads in facilitating periodic performance review sessions (Monthly/Quarterly Performance Reviews)
    • To analyse, report and generate business insights on products, channels, customers, branches  and Customer Profitability Reports) in the business areas of oversight
    • To conduct competitive bechmarking, environmental scanning and analysis to generate business insight and actionable recommendations for performance improvement
    • To support the annual budgeting exercise and ensure adequate planning bank-wide
    • To identify and assess MIS issues affecting the business and ensure their correction and conclusinve resolution
    • To facilitate the implementation and maintenance of an effective MIS (Management Information System) reporting application that is accurate and fair in presenitng business performnace
    • To ensure the integrity and completeness of bankwide acount mapping in line with the account mapping policy
    • Maintain procedures, models and other structures to report the bank’s performance across the bank’s electronic business products and channels
    • Run periodic procedures to generate, validate, correct, and finalize performance reports and dashboards to independently determine the performance of individuals, teams, groups in the electronic business groups and other business areas as assigned by the Team Leads in Budgeting & Analytics
    • Support the MIS Analytics Team Leads in development, implementation, management and maintenance of the MIS and performance dashboard reporting applications
    • Generate actionable analytics and insight on the bank’s growth, profitability, sales, competitivesss etc on the electronic products, channels, and lines of business
    • Support the Team Leads in Budgeting & Analytics in facilitating robust performance dialogues with Teams, Groups ang Executives on EBusiness
    • Propose and drive revenue and cost optimization on electronic business based on insight and analytics
    • Provide actionable insights and analytics as may be required to drive and optimize the bank’s electronic business performance
    • Drive and track strategic initiatives, process improvement and automation projects as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM
    • Any other duty as may be assigned by Unit Head, Budgeting & Analytics or GH, BPM

    Job Requirements
    Education Minimum Education:  

    • First Degree in Accounting, Finance, Economics, Science or Engineering.
    • Master's Degree / Professional certification in Accounting or Finance.

    Minimum Experience:

    • Experience in MIS (Management Information System).
    • Proficiency in Microsoft office suite, MS access, SQL, etc.
    • Experience in Finance or Accounting.
    • Seven years’ industry experience and at least three years in a MIS, Finance or accounting role.

    go to method of application »

    Credit Monitoring Officer

    Job Description

    • Ensure effective performance of credit monitoring functions on Small - medium size loan portfolio with low - mid complexity
    • Conduct and document a quarterly performance review on accounts in assigned portfolio and to highlight management action including classification that may be required on the accounts
    • Review and supervise the activities of the small-medium size loan portfolio
    • Post disbursement review to confirm compliance with approved conditions subsequent to drawdown on facilities and follow up on exceptions on an on-going basis
    • Escalation of observed exceptions on post disbursement review to Business Unit.
    • Execute credit monitoring functions and reporting on the following portfolio categories and make recommendations to Team Lead to correct exceptions
      • Expired & expiring facilities;
      • Accounts in excess of approved limits;
      • Accounts with unauthorized balances and
      • Finnone accounts with overdue loan repayment and interest charges
      • Non-performing Overdrafts
      • Watchlist facilities
      • Impaired Facilities
    • Identify other exceptions and ensure that RMs/GHs regularize these exceptions identified within stipulated timelines.
    • Generate data and present accounts for classification/declassification to Team Lead for further review and analysis.
    • Support in first level remedial activity on Small to Medium accounts designated by management and not yet transferred to RBU
    • Review reports for Criticized Assets Committee meetings for the following category to address portfolio exceptions, follow up on CAC resolutions and make appropriate recommendations for management’s informed decisions.
      • Group Head Level Criticized Assets Committee Meeting
      • Line Executive Criticized Assets Committee Meeting
      • CRO/MD Level Criticized Assets Committee Meeting
    • Work with Information Technology on continuous process improvement.
    • Liaise with relevant stakeholders and other departments (BPM, Legal Services, Internal
    • Audit/Operations/Control etc.) for effective credit monitoring as required by job function
    • Assist to provide update on request from regulators and examiners during periodic review and ongoing basis.
    • Monthly review and follow up on Bonds & Guarantee issued on behalf of customers and Inward BG securing the banks facilities.
    • Review of Warehousing Stock report vis a vis customers exposure to the bank.
    • Resolution of issues on black book managed by Credit Risk Management
    • Preparation of Credit Print out (LADRAM) in format required by CBN/NDIC Auditors incorporating IFRS 9 requirements in terms DPD, LGD, etc.
    • Work at resolving exceptions on account management issues emanating from audit and examinations with relevant stakeholders
    • Implement the Bank’s Account Management Responsibility Policy.

    Job Requirements
    Minimum Education:

    • Very good First Degree in any discipline and any additional qualification.

    Experience:

    • Minimum experience: 2 years of relevant banking experience with at least 2years in Risk Management, Credit Analysis or Relationship Management function.

    Key Competency Requirement
    Knowledge:

    • Knowledge of banking practices and policies, products and processes Statistics
    • Banking structure and procedures.
    • Core Banking Processes and applications such as Finacle
    • Industry knowledge
    • An in-depth knowledge of Credit Management processes
    • Familiarity with Microsoft Office, especially Excel

    Skill/Competencies:

    • Interpersonal skills
    • IT and Computer appreciation
    • Communications skills (written and oral)
    • Attention to details
    • Analytical and conceptual skills
    • Integrity
    • Ability to communicate technical information to a non-technical audience
    • Reporting skills
    • Must be solution driven, proactive and have acceptable knowledge of the business environment
    • Performance Measurement & Assessment skills
    • Supervisory skills.

    go to method of application »

    Lien Management Officer (LMO)

    Job Description

    • Review lien removal requests from Business Units and recommend to Team Lead for concurrence/ approval.
    • Review shipping documents release request from Business Units and recommend to Team Lead for approval.
    • Ensure effective performance of credit monitoring functions on Small - medium size loan portfolio with low - mid complexity
    • Conduct and document a quarterly performance review on accounts in assigned portfolio and to highlight management action including classification that may be required on the accounts
    • Review and supervise the activities of the small-medium size loan portfolio
    • Post disbursement review to confirm compliance with approved conditions subsequent to drawdown on facilities and follow up on exceptions on an on-going basis 
    • Escalation of observed exceptions on post disbursement review to Business Unit.
    • Execute credit monitoring functions and reporting on the following portfolio categories and make recommendations to Team Lead to correct exceptions:
      • Expired & expiring facilities; 
      • Accounts in excess of approved limits; 
      • Accounts with unauthorized balances and 
      • Finnone accounts with overdue loan repayment and interest charges
      • Non-performing Overdrafts
      • Watchlist facilities
      • Impaired Facilities
    • Identify other exceptions and ensure that RMs/GHs regularize these exceptions identified within stipulated timelines.
    • Generate data and present accounts for classification/declassification to Team Lead for further review and analysis
    • Support in first level remedial activity on Small to Medium accounts designated by management and not yet transferred to RBU
    • Review reports for Criticized Assets Committee meetings for the following category to address portfolio exceptions, follow up on CAC resolutions and make appropriate recommendations for management’s informed decisions:
      • Group Head Level Criticized Assets Committee Meeting
      • Line Executive Criticized Assets Committee Meeting
      • CRO/MD Level Criticized Assets Committee Meeting
    • Work with Information Technology on continuous process improvement.
    • Liaise with relevant stakeholders and other departments (BPM, Legal Services, Internal Audit/Operations/Control etc.) for effective credit monitoring as required by job function
    • Assist to provide update on request from regulators and examiners during periodic review and ongoing basis.
    • Monthly review and follow up on Bonds & Guarantee issued on behalf of customers and Inward BG securing the banks facilities.
    • Review of Warehousing Stock report vis a vis customers exposure to the bank.
    • Resolution of issues on black book managed by Credit Risk Management
    • Preparation of Credit Print out (LADRAM) in format required by CBN/NDIC Auditors incorporating IFRS 9 requirements in terms DPD, LGD, etc.
    • Work at resolving exceptions on account management issues emanating from audit and examinations with relevant stakeholders
    • Implement the Bank’s Account Management Responsibility Policy.

    Requirements
    Minimum Education:  

    • Very good First Degree in any discipline and any additional qualification

    Experience:

    • Minimum experience: 2 years of relevant banking experience with at least 2years in Risk Management, Credit Analysis or Relationship Management function.

    Key Competency Requirements:
    Knowledge:

    • Knowledge of banking practices and policies, products and processes Statistics
    • Banking structure and procedures.
    • Core Banking Processes and applications such as Finacle
    • Industry knowledge
    • An in-depth knowledge of Credit Management processes
    • Familiarity with Microsoft Office, especially Excel.

    Skills / Competencies:

    • Interpersonal skills
    • IT and Computer appreciation
    • Communications skills (written and oral)
    • Attention to details
    • Analytical and conceptual skills
    • Integrity 
    • Ability to communicate technical information to a non-technical audience
    • Reporting skills
    • Must be solution driven, proactive and have acceptable knowledge of the business environment
    • Performance Measurement & Assessment skills.

    go to method of application »

    Credit Control Offer Letter Officer

    Job Description

    • Review of advice of credit conditions form (3800b) and issuance of offer letter
    • Review credit approval/credit decisions (F3800B) and sign-off N500million and below with Credit Analyst together with terms/conditions and transaction dynamics (if any).
    • Review and confirm that approvals are in line with the Bank’s credit policies and regulatory provisions.
    • Generate Offer Letters for all approved credits from Credit Analysis and Processing Unit (Head Office approvals)
    • Receive/maintain accurate record of Credit Approval Memorandum (CAMs) from CAP, RMD, CAM and Credit Secretariat.
    • Creation of credit files for the Bank’s customers (both physical and electronic)
    • Ensure that customers’ credit file (both electronic and physical copies) are up to date
    • Render management reports as required

    Requirements
    Education:

    • Minimum Education: First Degree in law or any field plus additional qualification in business related discipline.

    Experience:

    • Minimum experience:  2 - 3 years banking experience.

    Key Competency Requirements
    Knowledge:

    • Bank’s Products dynamics & offerings
    • Banking structure, policies and procedures
    • Banking industry knowledge and trend
    • Basic Financial planning and analysis
    • Use of banking application
    • Core Business Processes
    • Data Gathering and Analysis
    • Regulatory Compliance
    • Banking Operations
    • Extensive knowledge of First Bank’s services/products
    • Relationship management
    • Basic Credit knowledge.

    Skill/Competencies

    • Excellent Interpersonal skills
    • Effective communications skills (written and oral)
    • Must be self- solution driven, proactive and have acceptable knowledge of the business environment
    • Adequate attention to details
    • Reasoning and analytical skills
    • Customer relationship management
    • Internal customer relationship Management
    • Good knowledge of credit documentation
    • Excellent presentation skill
    • People management & development skill
    • Enjoy networking and alliance building.

    go to method of application »

    Credit Availment Officer

    Job Description
    Credit Availment:

    • Ensure compliance with conditions precedents to drawdown on all approved credits/Bonds & Guarantees (B&G).
    • Verify Relationship Teams’ confirmation of compliance with transaction dynamics for approved credits/Bonds & Guarantees.
    • Recommend loan set-up and availment of lines to Verification and Availment Manager upon confirmation of compliance with stipulated approval limits.
    • Ensure timely communication of approved loan set-up and availment to the BU/CPC/RPC.
    • Analyse and advise Relationship Management, exceptions on confirmation of conditions precedents to drawdown and transaction dynamic in small-large sized transactions
    • Liaise with Business Units on resolution of incomplete documentation or unavailable documents on corporate loan workflow.

    Monitoring of Deferrals and Waivers:

    • Review approved deferrals and waivers for compliance with policy
    • Maintain database of imminent & expired deferrals
    • Short-dated booking of deferrals
    • Monitor deferrals for regularization

    Collateral Document Collection:
    Collateral Reviews:

    • Ensure approved collateral documents are received bank-wide for onward delivery to Legal Services Department for perfection and safe keeping of the original at the Collateral Repository.  This is to cover all facilities to be booked on Finacle whether appraised by CAP or approved by the GH/RH/GEs under approved product programme.
    • Assess the adequacy of collaterals for transactions consummated at Business Unit levels.

    Collateral Perfection Tracking:

    • Ensure approved collateral documents are received bankwide for onward delivery to Legal Services Department for perfection and safe keeping of the original at the Collateral Repository.  This is to cover all facilities to be booked on Finacle whether appraised by CAP or approved by the GH/RH/GEs under approved product programme. It is after this that availment ticket will be issued for CPC to book the loan.
    • Assess the adequacy of collaterals for transactions consummated at Business Unit levels.
    • Follow up with RMs to ensure complete documentation are provided for perfection.
    • Confirmation of collateral documentation adequacy with Legal Services for prompt perfection of collaterals and up stamping of same where necessary.

    Valuation Report Review:

    • Review of valuation reports of assets for collateral adequacy and ensure no valuation is stale
    • Receive copies and file as appropriate
    • Ensure confirmation of sighting valuation report and collateral inspection form priori to disbursement.

    Insurance Policy Review:

    • Ensure collateral insurance policy is in place prior to drawdown
    • Escalate insurance policy exceptions where applicable.

    Job Requirements
    Education:

    • Minimum Education: First Degree in Law or any field plus additional qualification in business related discipline.

    Experience:

    • Minimum experience:  2 - 3 years banking experience.

    Key Competency Requirements:
    Knowledge:

    • Bank’s Products dynamics & offerings
    • Banking structure, policies and procedures
    • Banking industry knowledge and trend
    • Basic Financial planning and analysis
    • Use of banking application
    • Core Business Processes
    • Data Gathering and Analysis
    • Regulatory Compliance
    • Banking Operations
    • Extensive knowledge of First Bank’s services/products
    • Relationship management
    • Basic Credit knowledge.

    Skill / Competencies:

    • Excellent Interpersonal skills
    • Effective communications skills (written and oral)
    • Must be self- solution driven, proactive and have acceptable knowledge of the business environment
    • Adequate attention to details
    • Reasoning and analytical skills
    • Customer relationship management
    • Internal customer relationship Management
    • Good knowledge of credit documentation
    • Excellent presentation skill
    • People management & development skill
    • Enjoy networking and alliance building.

    go to method of application »

    Project Officer, Construction & Maintenance (Estate Management)

    Job Identification: 473

    Job Description

    • Shortlist pre-qualified contractors to handle projects
    • Prepare consultant / contractor’s brief for maintenance works
    • Prepare tender documents such as Bill of Quantity, drawings and details specifications
    • Invite, analyze/vet, and write proposals and recommendations of works through tendering process
    • Communicate, liaise and negotiate internally and externally with stakeholders
    • Carry out routine maintenance checks on all facilities to allow for routine preventive maintenance and corrective maintenance works
    • Supervise all maintenance/face-lifting contracts in terms of quality and cost from inception to conclusion
    • Rectify all maintenance complaints and detected faults
    • Prepare valuation certificate, claims, final account and practical completion certificate of projects/maintenance works (contract administration)
    • Recommending payment of maintenance work satisfactorily completed.
    • Ensure adherence to health safety policy and other requirements on site
    • Proper record keeping of contract documents
    • Making sure the projects run according to contract duration and cost.
    • Participate in planning, design and execution of ATM gallery (offsite & Implant)
    • Participate in the coordination/management of ATM deployment and galleries/kiosks construction bank-wide and liaises with relevant departments/SBUs
    • Carry out relocation of offices and branches.
    • Comply with the principles and policies in the information security hand book

    Requirements
    Minimum Education:  

    • First Degree in Civil Engineering, Building or in the built environment
    • Membership of relevant Professional / Regulatory body (NSE, NIOB, COREN, COBON, etc), Project Management Certification (PRINCE2 Foundation, PMP etc), Higher Degree (an added advantage).

    Experience:

    • Minimum experience: 3 years relevant experience needed.

    go to method of application »

    Project Officer, Construction & Maintenance (Quantity Surveyor)

    Job Identification: 474

    Job Description

    • Short-list pre-qualified contractors to handle projects
    • Prepare consultant/contractor’s brief for maintenance works
    • Prepare tender documents such as Bill of Quantity, drawings and details specifications
    • Invite, analyze/vet, and write proposals and recommendations of works through tendering process
    • Communicate, liaise and negotiate internally and externally with stakeholders
    • Carry out routine maintenance checks on all facilities to allow for routine preventive maintenance and corrective maintenance works
    • Supervise all maintenance/face-lifting contracts in terms of quality and cost from inception to conclusion
    • Rectify all maintenance complaints and detected faults
    • Prepare valuation certificate, claims, final account and practical completion certificate of projects/maintenance works (contract administration)
    • Recommending payment of maintenance work satisfactorily completed.
    • Ensure adherence to health safety policy and other requirements on site
    • Proper record keeping of contract documents
    • Making sure the projects run according to contract duration and cost.
    • Participate in planning, design and execution of ATM gallery (offsite & Implant)
    • Participate in the coordination/management of ATM deployment and galleries/kiosks construction bank-wide and liaises with relevant departments/SBUs
    • Carry out relocation of offices and branches.
    • Comply with the principles and policies in the information security hand book

    Job Requirements
    Education:

    • Minimum Education: First Degree in Quantity Surveying, Building or in the built environment
    • Membership of relevant Professional /Regulatory body (NIQS, NIOB RICS etc), Project Management Certification (PRINCE2 Foundation, PMP etc), Higher Degree (an added advantage)

    Experience:

    • Minimum experience - 3 years relevant experience needed

    Method of Application

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