Fresh Jobs at Twining

Job Description

• As a BizTech team we are passionate about our Twinings and Ovaltine brands and we strive to WOW our customers, consumers, suppliers and colleagues. 
• The BizTech Market Lead proactively acts as a trusted advisor, to the global Manufacturing teams.
• They will focus on strategic initiatives and planning activities, striving to understand market challenges, including customer priorities and competitive issues and ensuring they create technology solutions that enable the business to achieve their objectives.  

Key Responsibilities

• Develop close and trusted relationships with Manufacturing Teams to understand their goals, strategic plans and challenges and how Technology can support them to deliver these.
• Build a sound understanding of the market in which the Manufacturing Teams operate, understanding trends, challenges, risks and opportunities and position of competitors.
• Identify digitally enabled innovation opportunities that may benefit Manufacturing, liaising with strategic external partners and industry groups in order to develop new ideas for consideration.
• Undertake business analysis and prepare recommendations and business plans as needed. Screening and evaluating new solution opportunities to address internal and external customer needs.
• Develop and implement successful solution roadmaps, overseeing the end to end process of identifying solutions, implementation and launch of solutions and help to maximize the positive impact on the business.
• Ensure that Manufacturing has an aligned target architecture and data strategy.
• Review technology projects to ensure that they meet stated objectives, scope, quality and budget.
• Understand and raise technology related risks to relevant risk management processes.
• Ensure governance processes are understood and followed by Operating Units and Enabling Function senior stakeholders.
• Act as the key technology liaison across Manufacturing, other relevant BU’s, the technology team, and outside vendors.
• Happy to get involved operationally as needed, dealing with tactical, routine technology issues as required.
• Act as a role model of Twinings values and Technology Behaviours.

Skills, Knowledge and Expertise

• Proven track record in technology relationship management or Business Partnering posts. 
• Experience of working at a senior level and interfacing with Senior Management teams. 
• Proven track record and experience in developing effective relationships, strategic plans, business cases and prioritising in demanding environments.
• Previous experience of working within a Manufacturing environment.
• Previous experience of working within a global business.
• Strong knowledge of IT Process, Technology and Strategy.
• Strong knowledge of data analytics.
• Strong IT financial/budget management skills.
• Awareness of Cyber Security and Information Security.

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Job Description

• The successful candidate will primarily focus on Ovaltine raw materials (Bulk, Sugar, Milk, Cocoa) and packaging materials procurement, but will also support other commercial and technical initiatives as they arise. The role will also be involved in logistics of international trade.
• The role requires the management of all procurement categories at any one time with a global mindset. It requires working closely with internationally located supply chain colleagues and with the Nigeria based operations and commercial teams to form strong cross-functional, collaborative partnerships. 

Key Responsibilities

• Customizes approach as necessary to develop long-range, global procurement plans for key categories using appropriate thinking, behaviour and practices.  
• Select suppliers, conduct supplier negotiations, establish and monitor supply agreements, under guidance of Operations Manager & TwO Global Category Leader (GCL) ensuring the delivery of best value to the Company and ethical sourcing policy is upheld.
• Measure and review supplier performance and lead supplier continuous improvement programs.  Execution of plans to assure continuous supply of quality goods (and services where appropriate); execute plans to combat market changes and challenges.
• Support all requests for information for the Operational teams, to ensure all required information is gathered and presented according to their requirement and supporting to build local category plans
• Develop and implement effective cost management programs to deliver year-on-year cost improvement, working with relevant Global Category Leaders (GCLs) to ensure consistency of strategy
• Lead the local budget process through implementing prices as agreed with the GCL, tracking and reporting on benefits and project process to support the GCL 
• Co-ordinate the raw material and packaging material ordering/import process ensuring continuous supply at best possible price, and ensuring business continuity
• Key ownership of the procurement to pay process at the office including marketing expenses, ensuring controls are effective and best value is delivered to the Company. 
• Effectively create BCP for all raw materials for newly completed projects
• Organise yearly supplier conference to ensure long term planning and relationship
• Forecast and plan the mitigation of supply vulnerabilities
• Constantly consider corporate social responsibility (CSR) implications and work with the global category leader in developing viable mitigation strategies to support the CSR plans per category, championing for ethical sourcing 
• Complete the Category Risk Mitigation tool and implement the action plan across local site
• Ensure registration and annual audit of vendors in line with ethical sourcing guidelines, and provide ethical compliance training and updates
• Ensure that TwO suppliers meet our quality requirements and applicable regulatory requirements (from a global and a local perspective) by initiating appropriate action when supplier quality or compliance deficiencies are identified.
• Manage problem resolution and returns as appropriate for assigned portfolio.  
• Manage and monitor material changes for compliance to quality and regulatory standards.
• Proactively build and manage relationships with internal supply chain and market stakeholders (e.g. Marketing, Finance, Quality and Manufacturing) including colleagues working in international locations.  Use appropriate processes such as communication plans and well-planned meetings to aid relationship management.
• Develop relationships with external stakeholders such as packaging suppliers, third party suppliers, design agencies etc. to identify and deliver ideas and initiatives.
• Collation and communication of all associated procurement KPI data requirements, relevant data and ensure proper filing and storage of critical procurement and contract documents

Skills, Knowledge and Expertise

• A minimum of 12 years experience of procurement within a FMCG Business 
• CIPs Qualifications would be advantageous 
• Excellent interpersonal and communication skills
• Collaborative and adaptive of style to be able to engage, influence and persuade. Be able to work with and engage many different cultures and personalities and interests to deliver the best output for the business.
• Skilled at multi-tasking and prioritisation with Strong project manager experience 
• Customer Focused, business partner mind-set
• Proactive, adaptable & flexible approach to procurement and can thrive and problem solve in an ambiguous environment
• Empathetic with good listening skills but with the ability to be able to constructively challenge
• Be able to step back from the detail to appreciate a wider situation and the implications that may occur.
• Look Outside mentality to seek new knowledge and inspiration
• Team player who supports other team members and contributes positively to the team culture