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  • Posted: Jul 17, 2023
    Deadline: Not specified
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    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small businesses and corporate and governmental organisations. Our client base spreads across Europe and Africa with head offices in London, United Kingdom and Lagos, Nigeria. Human Capital is undoubtedly one of the...
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    Billing Support Engineer

    Job Description

    • Bill Plan reconciliation and maintenance of checks with team to reduce subscribers complains and increase customer’s satisfaction.
    • Identified, researched and resolved billing variances to maintain system accuracy and currency.
    • Generate and modifies invoices templates to enhance branding and detailed clarity to our customers.
    • Design and creation of subscribers VAS plans to boost and enhance sales and for customer’s consumption.
    • Providing configuration and troubleshooting support on the billing enterprise solution application.
    • Coordinating with 3rd party Software vendors on Systems Integrations and process development.
    • Manage & Monitor E2E Billing: Pre-Bill, Post Bill Operations in Alepo and Covalence system.
    • Responsible for driving down the resolutions of incidents problem by vendor or application, trouble tickets, configurations, Automations errors and backend fixes. 
    • Coordination and involvement in critical action operations like Backup & restoration of billing node servers, Fraud handling and Revenue sensitive operations to boost productivity.
    • Providing technical assistance to internal customers, making product presentations, support materials and educating various staffs within and outside the state on broadband product use

    Qualifications:

    • 3 - 4 years of experience running billing systems in the telecommunications industry
    • Demonstrated ability in troubleshooting billing issues
    • Very experienced with Linux, Windows Operating System
    • Proficient in web standards and technologies: HTML/XHTML, CSS, JavaScript
    • Databases: Oracle 10g, 11g, 12c; MySQL
    • Demonstrated ability in making sure uptime of solutions and ability to work on change requests and projects.

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    Miller – Aqua

    Job Description

    The candidate will be responsible for daily Aqua Feed Production Targets and supports for the daily operations of the plant.

    TECHNICAL COMPETENCIES

    • Support team’s development
    • Providing excellent customer service
    • Analyzing, improving and changing
    • Effective communication

    Requirements:

    • Hands on extrusion process, wenger machine will be an added advantage
    • Ability to communicate fluently
    • Good Interpersonal skills
    • Goal-oriented mentality
    • Computer skills e.g., MS Office, SAP
    • Ability to present data in a coherent manner for decision making
    • Commitment to teamwork
    • Ability to learn and apply best practices
    • Ability to organize and plan tasks
    • Flexibility and responsiveness to business needs
    • Ability to overcome obstacles and organizational skill necessary to complete assignments in a timely manner.
    • Problem solving

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    Instrumentation Automation -Technician

    Job Objectives:

    • To ensure a constant power supply to all processes
    • To ensure reliability of power distribution and PLC control systems
    • To conduct preventative maintenance minimizing the process downtime and fire risk.
    • To have good understanding of Electrical & Instrumentation - Planning of Projects, Erection &Maintenance.
    • To have vast knowledge in PLC Programming & Trouble shooting in Instrumentation/Automation part.
    • (Knowledge in Allen Bradley, Siemens, Schneider, Omron is an added advantage)
    • Calibration of field instruments

    Requirements:

    • HND or equivalent in electrical / instrumentation engineering.
    • Minimum 5years of hands on experience in any reputed manufacturing industries.
    • Ability to read electrical drawings and schemes
    • Good organizer and communicator
    • Good technical inside and able to trouble shoot
    • Team player
    • Quality & safety conscious
    • Used to work in emerging environments
    • Able to work in Multi-cultural environment
    • Excellent computer skills

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    Silo Technician

    Job Summary:

    • Performs preventive maintenance inspections and services on Silo machines and equipment
    • Always ensures equipment availability and reliability.
    • Always keeping the equipment in their basic conditions.

    Essential Functions:

    • Routine inspection of Silo equipment
    • Carrying out Preventive Maintenance
    • Collaborating with manager to ensure spares availability

    Requirements:

    • National/Higher Diploma in relevant field:
    • Support organizational development
    • Providing excellent customer service
    • Analyzing, improving and changing
    • Effective communication
    • Negotiation skills

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    Key Account Manager - Enterprise

    Job Overview:

    We are seeking an experienced Key Account Manager to join our team. The successful candidate will be responsible for managing and growing our government and enterprise accounts in the dedicated link business. The ideal candidate should have a strong track record of success in sales and business development in the ISP industry, with a particular focus on enterprise sales and government vertical sales.

    Responsibilities:

    • Manage and grow existing government and enterprise accounts in the dedicated link business
    • Develop and implement strategic account plans to achieve revenue targets and business goals
    • Identify and pursue new business opportunities within existing accounts and through new customer acquisition
    • Build and maintain strong relationships with clients and key stakeholders
    • Collaborate with other teams within the company to ensure high-quality service delivery to clients
    • Conduct market research to identify trends and opportunities for growth
    • Prepare and deliver sales presentations and proposals to potential clients
    • Manage the sales pipeline and ensure timely follow-up with leads and prospects
    • Negotiate contracts and agreements with clients
    • Provide regular reports on account performance to management

    Requirements:

    • Bachelor's degree in Business Administration, Marketing, or a related field
    • At least 5 years of experience in sales and business development in the ISP industry
    • Proven track record of achieving and exceeding sales targets in enterprise sales and government vertical sales
    • Strong understanding of the dedicated link business and related technologies
    • Excellent communication, interpersonal, and networking skills
    • Strong problem-solving and decision-making skills
    • Ability to work independently and as part of a team
    • Willingness to travel as required
    • Suitable Enterprise Sale Candidate with Government Vertical Sales - Dedicated link Business experience

    Method of Application

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