Jobs at Ascentech Services Limited

Job Overview

• We are looking for a detail-oriented and highly skilled Billing Officer to join our team.
• The ideal candidate should have extensive experience in handling billing and invoice processes, along with proficiency in managing insurance-related tasks.
• Familiarity with Zoho is preferred, and prior experience in the healthcare sector (clinics/hospitals) is a plus.

Key Responsibilities

• Manage and process all billing and invoice-related tasks, ensuring accuracy and timeliness.
• Prepare and issue invoices to clients and customers, ensuring compliance with company policies.
• Handle insurance billing processes, including verifying and processing insurance claims.
• Communicate with clients and insurance providers to resolve billing discrepancies and issues.
• Maintain and update billing records and documentation in a timely manner.
• Assist with the preparation of financial reports and summaries as required.
• Ensure adherence to all legal and regulatory requirements related to billing processes.
• Work closely with the finance and accounting teams to ensure accurate financial reporting.
• Provide support for audits and reconciliations as needed.

Qualifications and Skills

• Interested candidates should possess a Bachelor`s Degree / HND in any relevant field
• Minimum of 4 years of experience in billing, invoicing, or a related field.
• Proficiency in handling billing and invoice processes.
• Familiarity with Zoho software is preferred.
• Ability to manage insurance-related billing and claims processes.
• Knowledge and experience in the healthcare industry, including clinics and hospitals, is a plus.
• Strong attention to detail and ability to work with complex billing systems.
• Excellent organizational and time-management skills.
• Good communication and interpersonal skills to interact effectively with clients and internal teams.
• Ability to work independently and as part of a team.
• Preferred Candidate: Female.

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Job Description

• We are seeking a dedicated and professional Client Service Officer / Front Desk Representative to join our team.
• The ideal candidate will be the first point of contact for clients, ensuring excellent service delivery while efficiently managing administrative tasks.

Work Schedule:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 2:00 PM

Responsibilities

• Welcome and attend to clients promptly, creating a friendly and professional atmosphere.
• Manage appointment booking and maintain accurate schedules for clients and practitioners.
• Respond to client inquiries and concerns via phone, email, and social media platforms in a timely and courteous manner.
• Prepare and present reports related to client interactions, appointments, and other front desk activities.
• Maintain a well-organized and presentable reception area.
• Assist in coordinating with other departments to ensure seamless service delivery.
• Uphold confidentiality and professionalism in handling sensitive client information.

Qualifications

• Minimum of 4 years of experience in a similar role.
• Proficiency in appointment scheduling and report preparation.
• Excellent communication and interpersonal skills.
• Ability to effectively engage with clients through phone and social media platforms.
• Prior experience in a healthcare, clinic, or hospital setting is an added advantage.
• Strong organizational skills with attention to detail.
• Ability to multitask and work under minimal supervision.