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  • Posted: Jun 10, 2022
    Deadline: Not specified
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    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
    Read more about this company

     

    Bank Sales Manager

    Responsibilities
    What you’ll get to do:

    • Engage in business development activities and solicitation of new business; Customer acquisition through the sale of the bank’s products and services.
    • Cross-selling of bank products and services.
    • Actively seeking out new sales opportunities through cold calling, networking and social media
    • Create marketing strategies to achieve sales targets.
    • Conducts daily meetings with the sales team and carries out reviews on the previous day and jointly plans for the week ahead
    • Manages and maintains current business relationships
    • Conducting market research to identify selling possibilities and evaluate customer needs
    • Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
    • Implement best practices to meet customers’ needs and requirements.
    • Prepare and deliver appropriate presentations on products and services
    • Collaborate with team members to achieve better results
    • Gather feedback from customers or prospects and share it with internal teams
    • Understand customer financial needs and objectives.
    • Recommend appropriate financial products or services to the customer.

    Requirements
    To succeed in this role, we think you should have:

    • Tertiary education from a recognised institution.
    • Interested candidates should possess relevant qualifications
    • 4-5 years of in-depth sales experience, preferably in the banking sector.
    • Strong understanding of the local financial services industry
    • Strong business acumen and analytical thought process.
    • Ability to execute goals independently with little or no supervision.
    • Excellent communication skills.
    • Location - Kano, Nigeria.

    What we can offer you

    • Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.

    go to method of application »

    Settlement Officer

    Responsibilities

    • Download or receive account statements from Banks.
    • Review the statements - balances, narration, unusual entries, etc. for consistency and accuracy.
    • Format the file in an acceptable format.
    • Uploads the statement for approval.

    Qualifications

    • Minimum of a Degree for a reputable institution.

    Essential Skills / Qualities:

    • Attention to details
    • Ability to use Microsoft Excel
    • Stakeholders management and engagement
    • Ability to communicate with all stakeholders (Tech Team, Finance, Reconciliation, and Bank Relationship Managers).

    go to method of application »

    Senior Graphics Designer

    Job Summary

    • The Senior Designer job includes producing and overseeing digital and print creative solutions to address our marketing needs. 
    • The SDJ should have in-depth knowledge of graphic design, styles and layout techniques. 
    • The SDJ should also have experience executing marketing projects from conception to production, including websites, brochures and product packaging. 
    • Ultimately, the SDJ ensures the design team promotes our brand by delivering high-quality pieces on tight deadlines.

    Responsibilities
    What you’ll get to do:

    • Overseeing all design projects, from conception to delivery 
    • Designing original pieces, including illustrations and infographics 
    • Reviewing junior designers’ work to ensure high quality
    • Oversee all design projects, from conception to delivery
    • Design original pieces, including illustrations and infographics
    • Review junior designers’ work to ensure high quality
    • Refine images, fonts and layouts using graphic design software
    • Apply typography techniques
    • Generate ideas to portray concepts and advertise products/services
    • Increase user-friendliness in digital products
    • Maintain brand consistency throughout all our marketing projects
    • Liaise with marketing and design teams to ensure deadlines are met
    • Stay up-to-date with industry developments and tools.

    Requirements
    To succeed in this role, we think you should have:

    • Proven work experience as a Senior Designer, Graphic Designer or similar role
    • Portfolio of completed design projects
    • Hands-on experiences with image editing software, like Photoshop and Adobe Illustrator
    • Strong aesthetic skills with the ability to combine various colours, fonts and layouts
    • Attention to visual details
    • Ability to meet deadlines and collaborate with a team.

    go to method of application »

    Application Monitoring Engineer

    Job Description

    • We are looking for an Application Monitoring Engineer to provide enterprise-level assistance to our production services.
    • You will be responsible for the stability, integrity, and operation of systems by monitoring, maintaining, supporting, and optimizing production services while also providing root cause analysis with recommendations for improvements.
    • Some programming and debugging duties will be required in order to develop queries/reports of varying complexity and to troubleshoot and fix programmatic issues.

    What You’ll Get To Do

    • Maintain high availability for all assigned critical services and related business impacting services.
    • Provide two tier application support to production systems and identify any issue in production.
    • Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions
    • Constantly gather information, research, and scope systems for complex issues, enhancement, and continual service improvement.
    • Work with system/database administrators and development team to resolve issues.
    • Work with software vendor to have application issues fixed, both short term and long term (root cause)
    •  Act as a technical resource during other projects as required

    Requirements
    To succeed in this role, we think you should have:

    • B.Sc degree in Information Technology, Computer Science or relevant field
    • Proven work experience as an Application Monitoring Engineer or similar role.
    • Minimum of 3 years experience supporting software applications.
    • Basic Understanding of OOP concepts and other programming concepts.
    • Ability to diagnose and troubleshoot advanced technical issues.
    • In depth knowledge of SQL databases particularly MYSQL.
    • Hands-on experience with Windows/Linux/Mac OS environments
    • Ability to provide step-by-step technical help, both written and verbal.
    • Excellent problem-solving and communication skills.

    What We Can Offer You

    • Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

    go to method of application »

    Backend Engineer

    Responsibilities
    What you’ll get to do:

    • Work with developers to design algorithms and flowcharts
    • Produce clean, efficient code based on specifications
    • Integrate software components and third-party programs
    • Verify and deploy programs and systems
    • Troubleshoot, debug and upgrade existing software
    • Gather and evaluate user feedback
    • Recommend and execute improvements
    • Create technical documentation for reference and reporting

    Some of the technologies you’ll get to work with:

    • Java (latest versions)
    • Spring and Spring Boot
    • Docker and Kubernetes
    • PostgreSQL, DynamoDB, Elastic search
    • Microservices architecture on AWS

    Requirements
    To succeed in this role, we think you should have:

    • BSc / BA in Computer Science, Engineering or a related field
    • Proven experience as a Software Developer, Software Engineer or similar role
    • Familiarity with Agile development methodologies
    • Experience with software design and development in a test-driven environment
    • Knowledge of coding languages (e.g. C++, Java) and frameworks/systems (e.g. AngularJS, Git)
    • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
    • Ability to learn new languages and technologies
    • Excellent communication skills
    • Resourcefulness and troubleshooting aptitude.

    What We Can Offer You

    • Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

    go to method of application »

    Quality Assurance Engineer

    Job Summary

    • The QA engineer's responsibilities include designing and implementing tests, debugging and defining corrective actions.
    • You will also review system requirements and track quality assurance metrics.
    • The QA engineer role plays an important part in our company’s product development process.
    • Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective.

    Responsibilities
    What you’ll get to do:

    • Work with other developers, enterprise architects,  product and project managers in designing software solutions.
    • Derive acceptance criteria from a quality assurance perspective for given product requirements.
    • Derive test cases based on the acceptance criteria defined.
    • Perform the different types of tests required to certify the quality of an application before deployment.
    • Maintains records of bugs captured for applications.
    • Carry out exploratory/learning tests for new features.
    • Ensures that every feature being deployed is without bugs.

    Requirements
    To succeed in this role, we think you should have:

    • Minimum of B.Sc in Computer Science or a related Field
    • 3-5 years proven experience as a quality assurance engineer or similar role.
    • Familiarity with Agile development methodologies.
    • Experience with software design and development in a test-driven environment.
    • Excellent communication skills.
    • Resourcefulness and troubleshooting aptitude.
    • Attention to detail.
    • Technical depth.
    • Analytical skills

    What we can offer you

    • Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

    go to method of application »

    Moniepoint Customer Success Officer

    Job Purpose

    • The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
    • The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.

    Responsibilities
    What you’ll get to do:

    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers.

    Key Performance Indicators

    • Customer/User Satisfaction
    • Request Logging (No missed support requests)
    • Issue Resolution Time.

    Requirements
    To succeed in this role, we think you should have:

    • Bachelor's Degree
    • Proven customer support experience or experience as a Client Service Representative
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Must be resident in Yobe State, Nigeria.

    go to method of application »

    Senior Software Engineer

    Job Summary

    • Engineering at TeamApt is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry.
    • Our infrastructure runs on some of the cool tools that excite infrastructure engineers - kubernetes, docker etc. 
    • We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. 
    • If this excites you, it excites us too and we would love to have you.

    Responsibilities
    What you’ll get to do:

    • Translates product requirements into architectural documents and diagrams
    • Maintains architectural documents and ensures it is always updated to reflect the current state of the application.
    • Makes architectural decisions with respect to any feature that’s to be added to an application
    • Ensures that the architectural direction of an application is in line with the strategic direction of the product.
    • Performs code reviews and ensures efficient code engineering 
    • Ensures applications are implemented using software engineering best practices
    • Responsible for the stability and reliability of products under his/her purview
    • Creates and enforces processes that improve developer efficiency and productivity
    • Participates in the screening of engineers for hire
    • Provides mentorship for young engineers.

    Requirements
    To succeed in this role, we think you should have:

    • Minimum of a post Secondary School qualification / Diploma
    • Proven experience as a software architect
    • Experience in software development and coding in various languages (C#, .NET, Java etc.)
    • Excellent knowledge of software and application design and architecture
    • Excellent knowledge of UML and other modelling methods
    • Familiarity with HTML/CSS, JavaScript and UI/UX design
    • Understanding of software quality assurance principles
    • A technical mindset with great attention to detail
    • High-quality organizational and leadership skills
    • Outstanding communication and presentation abilities.

    Some of the technologies you’ll get to work with:

    • Java (latest versions)
    • Spring and Spring Boot
    • Docker and Kubernetes
    • PostgreSQL, DynamoDB, Elastic search
    • Microservices architecture on AWS.

    What we can offer you

    • Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance, Employee Stock Options, annual bonus, plus other benefits.

    go to method of application »

    Backend Engineer

    What You’ll Get To Do

    • Work with developers to design algorithms and flowcharts
    • Produce clean, efficient code based on specifications
    • Integrate software components and third-party programs
    • Verify and deploy programs and systems
    • Troubleshoot, debug and upgrade existing software
    • Gather and evaluate user feedback
    • Recommend and execute improvements
    • Create technical documentation for reference and reporting

    Requirements
    To succeed in this role, we think you should have:

    • B.Sc / BA in Computer Science, Engineering or a related field
    • Proven experience as a Software Developer, Software Engineer or similar role
    • Familiarity with Agile development methodologies
    • Experience with software design and development in a test-driven environment
    • Knowledge of coding languages (e.g. C++, Java) and frameworks/systems (e.g. AngularJS, Git)
    • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
    • Ability to learn new languages and technologies
    • Excellent communication skills
    • Resourcefulness and troubleshooting aptitude
    • Some of the technologies you’ll get to work with
    • Java (latest versions)
    • Spring and Spring Boot
    • Docker and Kubernetes
    • PostgreSQL, DynamoDB, Elastic search
    • Microservices architecture on AWS

    What We Can Offer You

    • Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

    Method of Application

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