Latest Jobs at Ralds and Agate Limited

Mission / Purpose of the Job

• The Associate Consultant – TBS plays a critical role in supporting the design, development, and delivery of high-impact learning and leadership development interventions. The role is focused on the following:
• Translating business and leadership concepts into practical, context-driven learning experiences that strengthen individual capability, enhance team performance, and drive organizational outcomes.
• The Associate Consultant will work closely with the firm’s leadership, faculty, and clients to support end-to-end program execution; from learning needs analysis and content development to facilitation support and post-program evaluation, to ensure high standards of quality, relevance, and participant engagement.

Job Responsibilities
Learning Design & Content Development:

• Develop training curricula, learning materials, and facilitation guides aligned to client needs
• Translate business concepts into structured, practical, and engaging learning content (slides, case studies, class exercises, etc.)
• Conduct research on leadership, business, and industry trends to inform program design
• Ensure all learning materials meet R&A’s quality and professional standards

Learning Needs Analysis (TNA) & Insights:

• Conduct training needs analysis through data gathering, stakeholder engagement, and in-depth analysis
• Synthesize insights from assessments, surveys, and interviews to inform program focus areas
• Contribute to the development of learning recommendations aligned to business objectives

Program Delivery & Facilitation Support:

• Provide facilitation support during training sessions, workshops, and leadership programs
• Drive participant engagement through effective coordination, communication, and in-session support
• Manage logistics and ensure seamless execution of learning interventions
• Adapt delivery support based on participant dynamics and facilitator requirements

Program Coordination & Execution:

• Coordinate all program activities (from end-to-end) including but not limited to scheduling, participant communication, material preparation, etc.
• Track program progress and ensure adherence to timelines and deliverables
• Support the administration of assessments, feedback tools, and learning evaluations

Monitoring, Evaluation & Reporting:

• Collect and analyze participant feedback and performance data
• Support the development of post-program reports, insights, and recommendations
• Track learning outcomes and contribute to continuous improvement of programs

Business Development & Practice Support:

• Support the development of proposals, concept notes, and client presentations for learning and development engagements
• Contribute to the articulation of solutions that align with client business challenges and strategic priorities
• Conduct research and benchmarking to inform solution design and strengthen proposal quality
• Identify opportunities to deepen client engagement and support relationship continuity
• Support the development of thought leadership content (articles, insights, learning frameworks) to position TBS in the market

Job Specifications: Minimum & Preferred Requirements
Education / Business Degree:

• Bachelor’s Degree in human resources, Business Administration, or a related course of study
• Relevant certification in Learning & Development, Organizational Development, or related disciplines is an added advantage

Work Experience:

• Between 5-7 years of relevant experience in Learning & Development, HR Consulting, Organizational Development, or related areas
• Prior experience in a consulting environment or structured corporate setting is preferred
• Demonstrated exposure to training coordination, content development, facilitation support, or client-facing roles

Core Competencies:

• Instructional design and curriculum development (basic to intermediate)
• Learning Needs Analysis (TNA) and insight generation
• Content development (presentations, case studies, learning tools)
• Research and synthesis of business and leadership concepts
• Program coordination and delivery support
• Understanding of adult learning principles and methodologies
• Structured thinking and problem-solving
• Research and analytical capability
• Proficiency in Microsoft Office (PowerPoint, Excel, Word)
• Attention to detail and quality of output

Key Skills and Behavioural Attributes:

• Strong work ethic, responsiveness, and ownership
• Ability to manage multiple priorities and meet tight deadlines
• Curiosity and commitment to continuous learning
• Strong presentation and communication (oral and writing) skills
• Critical & structured thinking- ability to synthesize complex ideas & abstract concepts into practical frameworks
• Collaboration and teamwork across diverse stakeholders
• High attention to detail in content and delivery
• Able to adjust approach and perspective based on context
• Emotional intelligence and situational awareness
• Ability to manage multiple priorities and deadlines effectively
• Demonstrates credibility and composure with mid-to-senior level stakeholders

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Mission / Purpose of the Job

• This role is responsible for developing, implementing, and driving the Educational Supplies (ES) sales strategy to expand the company’s customer base and generate sustainable revenue growth.
• The role focuses on client acquisition, relationship management, and effective coordination of internal resources to deliver high-quality educational supply solutions.

Job Responsibilities
Strategic Leadership:

• Support the development and execution of the ES business and sales strategy
• Drive execution, monitoring, and reporting of sales performance within assigned regions
• Ensure alignment with management directives and communicate strategic goals to the team
• Manage and optimize ES unit resources for effective utilization and operational efficiency

Client Relationship Management:

• Build and maintain strong relationships with existing and prospective clients
• Monitor customer behavior and proactively address client needs
• Resolve client issues and escalate where necessary
• Track purchase patterns and implement retention strategies
• Improve overall customer service delivery processes

Revenue Generation & Sales Management:

• Drive revenue growth within the Educational Supplies segment
• Identify new business opportunities and expand the customer base
• Develop and manage sales pipelines and conversion strategies
• Collaborate with internal teams to create targeted sales initiatives
• Monitor sales performance and adjust strategies to meet targets

Stakeholder Management:

• Build and sustain partnerships with schools, institutions, and corporate organizations
• Engage vendors and suppliers to ensure competitive pricing and quality delivery
• Represent the organization at industry events to enhance visibility and partnerships

Key Account Management:

• Manage and grow key accounts within the ES segment
• Develop a deep understanding of client needs and expectations
• Address key client concerns and ensure high satisfaction levels
• Anticipate client requirements and propose tailored solutions
• Maintain effective communication between clients and internal teams

Leadership and People Management

• Lead and manage the ES sales team to achieve performance targets
• Provide coaching, mentoring, and ongoing training to team members
• Support the team in closing deals and achieving business objectives
• Foster a high-performance culture and motivate team members
• Ensure compliance with company policies and operational standards
• Drive innovation, continuous improvement, and professional development

Knowledge

• Educational Supplies Market
• Industry Trends
• Competitor Analysis
• Sales and Marketing Principles
• Procurement Processes
• Customer Behavior Insights

Skills:

• Leadership and Team Management
• Sales and Negotiation
• Relationship Management
• Strategic Thinking
• Problem Solving
• Communication and Presentation Skills
• Customer Service Orientation
• Business Development
• Project Management
• Financial Acumen
• Microsoft Office Proficiency