Job Opportunities at Air Peace

ROLE DESCRIPTION

• The Fleet Coordinator is responsible for APL Logistics in/out and can improve vehicle utilization and financial efficiency and establish or adjust work procedures to meet Logistics
• He/She will process title paperwork for license plates; ensure vehicles are registered/renewed appropriately and in a timely
• Develop data-driven reports for vehicle and equipment lifecycle management
• He/She will manage records, prepare reports, and forecast vehicle usage and replacement Maintain and manage the fleet database; input updated information and prepare reports Assign temporary vehicles to employees during repairs Write vehicle and equipment specifications; verify upon delivery
• Develop and evaluate technical specification standards for acquisition and up-fitting Reduce downtime for claims by preparing documents for use in transporting vehicles to service centers for repairs and releasing vehicles once repairs are completed

DUTIES AND RESPONSIBILITIES

• Use reporting and other methods to monitor all activities to ensure compliance with company policies and procedures, including issues related to safety and vehicle management and control
• Assist in the processing of documentation for vehicle purchases, registration renewals, sales, and disposals
• Assist in the preparation of operating standards for fleet administration and policies regarding vehicle operation
• Assist in the preparation of operating standards for fleet administration and policies regarding vehicle operation
• Assist in the delivering of vehicles allocated to APL stations and ensure preventative maintenance is practiced by stations
• Assist in Ensuring preventive approach in the maintenance of the company vehicles; proactive repairs and scheduled maintenance to avert breakdown and downtime but promotes operational efficiency
• Support in the management of company's drivers and all related matters such as recruitment, placement, and replacement
• Assist in the coordinating of daily itinerary of drivers and vehicles
• Support in Ensuring the validity of all company vehicle documents
• Assist in Liaising with the Insurance companies on all matters of vehicle particulars renewal, accident-related matters, and claims from the insurance company
• Assist in raising repair invoices while applying cost-cutting measures and ensuring they are fixed as scheduled
• Support in Mediating of all matters as relates to company vehicles and the law enforcement agencies such as the Nigerian Police Force (NPF), LASTMA, FRSC, VIS, LGA, and any other road transport regulatory bodies
• Assist in the Monitoring of fuel purchase and consumption
• Support in Checkmating driver's excesses in the usage of the company vehicles with an emphasis on fuel consumption
• Assist in the Documentation of vehicles information and keeping/maintaining an up-to-date record
• Partake in the conduct of driver's skill assessment (Drivers test drive exercise), selection, and management
• Support in ensuring that all the company's policies from the management are cascaded down to the drivers
• Assist with the registration of newly procured vehicles and making sure that all documentation is handled efficiently
• Support in Ensuring all company drivers have valid and required driver's documents
• Assist in ensuring that active responses are met to rescue faulty vehicles on the road
• Assist in Conduct incident/accident investigation
• Assist in Leave planning for Drivers
• Other duties as assigned

ABILITIES/KNOWLEDGE/SKILLS

• Excellent communication
• Team management competencies
• People negotiating skills
• Excellent interpersonal skills
• Good knowledge of market research
• Problem solving and analytical
• Must be a good people person and good at Networking
• Excellent Written and Oral Communication Skills
• Good Business Instincts and a good Negotiator
• Ability to build strong internal and external relationships
• Work independently without regular direct supervision
• Must be a provider of excellent customer service
• A creative mindset and the ability to approach a problem creatively

MINIMUM EDUCATION AND WORK EXPERIENCE

• Bachelor's degree in Social Sciences, or a Related Field
• A minimum of 2-3 years of experience in fleet and logistics management
• Must have valid driver's license with no more than two moving violations and/or at-fe
• No drug or alcohol-related conviction on driving record in the past five years
• Proficiency in office software, such as Microsoft Word, Excel, and Outlook Express

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DUTIES AND RESPONSIBILITIES

• Analyses maintenance forecast to plan for all inspections, overhauls, AD Compliance, SB/EO compliance and other maintenance requirements for Airframes, Engines, Landing Gears, APUs, Components etc, in accordance with NCARs.
• To review and maintain the SB and AD status of each aircraft and review the planned incorporation to ensure that spares required will be available.
• To track, maintain and monitor STC (Supplemental Type Certificate), ICA (Instruction for Continuing Airworthiness) and LDND (Last Done Next Due) status.
• To compile and ensure all maintenance requirement required by Flight hours, Flight cycles and/or Calendar times are complied with in accordance with NCARs and be compile in a format to show periodic and planned utilization.
• To pre-plan and progress all routine scheduled maintenance including reloading of required parts, materials, and tooling.
• To develop and issue maintenance work packages, work highlights, manpower summaries and critical path charts.
• To schedule work on aircraft, ensuring that processes and repairs are completed in the most effective way and working with supervisors to monitor progress.
• To ensure proper analysis of inspection findings with the view of optimizing maintenance programs for safe and cost-effective operations.
• To reduce product cost through optimization of maintenance programme requirement.
• To schedule maintenance events with the view to minimizing flight hour losses due to early check scheduling.
• Coordinates with Supply chain, Records, Maintenance Control and Quality Control as required
• Ensures availability of major components for forecasted scheduled changes.

MINIMUM QUALIFICATION

• B.Sc or equivalent in Engineering discipline with 2 years relevant experience

SKILLS REQUIRED

• Logical thinking.
• Good organizational and communication skills.
• Ability to multitask and prioritize workloads with ability to cope well under pressure and available for calls to support user departments as needed.
• Good writing and verbal skills with strong communicating abilities in both commercial and technical environment.

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ROLE DESCRIPTION

• Perform all the maintenance tasks on the Ground Support equipment in accordance with OEM approved documentation in compliance with Air Peace and regulatory requirements.

DUTIES AND RESPONSIBILITIES

• Install, maintain, troubleshoot and repair aircraft ground support and industrial equipment and other associated electrical and electronic controls.
• Read, interpret electrical drawings, schematics, and the electrical code specifications.
• Test electrical and electronic equipment components for continuity, current, voltage and resistance.
• Maintain, repair, test and install electrical motors, generators, alternators, industrial storage batteries and hydraulic and pneumatic electrical control systems.
• Conduct preventive programs and general electrical maintenance.
• May install, maintain, and calibrate industrial instrumentation and related devices.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS & EXPERIENCE

• Diploma in Electrical Engineering (Minimum).
• At least 3 years Ground Support Equipment maintenance experience.
• Knowledge in welding is an added advantage.
• Ability to read and interpret technical manuals to perform duties.
• Good interpersonal, teamwork and Communication skills.
• Knowledge of Aviation Legislation/Regulations.
• Proficiency in computer applications.
• Must have proven integrity, transparency, and accountability.
• Safety awareness and good analytical thinking.
• Excellent Customer service orientation.

KEY PERFORMANCE INDICATORS

• Achieve 95% of the Ground Support Equipment availability
• Quality of Component and Equipment Maintenance (MTBF)
• Number of incidents / accidents
• Proper use of materials and consumables required for the Ground Support
• Equipment maintenance.

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ROLE DESCRIPTION

• Supervisor maintenance programs oversees the management Aircraft Maintenance program and all scheduled maintenance tasks

KEY RESPONSIBILITIES

Responsibilities include but are not limited to;

• Develops and monitors cost effective/optimized Maintenance Program per manufacturers' Maintenance Planning Data (MPD/MRBR) with other related requirements by NCAA and implements maintenance, overhaul and inspection programs and policies for all types of aircraft, engines, and components
• Revise the Maintenance Programs regularly and timely based on latest revisions of the MPDs/MRBR, or any other source documents used for preparation of the AMP and secures NCAA approvals
• Ensure all scheduled maintenance requirements are reflected on ADS system
• and tally with the approved AMP
• Develop and monitors APL Work orders per the approved Maintenance
• Program with related requirements
• Recommend possible escalation or de-escalation of the intervals of some inspection tasks after analyzing the nature and frequency of defects reported during scheduled maintenance events over a period of time and revises the Maintenance Program only when the recommendations are approved by the Reliability Control Board and NCAA
• Ensure all the tasks in the latest approved Maintenance Program and other one-time maintenance/inspection tasks are entered into the Maintenance IT system (ADS) with their intervals and thresholds to serve as basis for maintenance forecast
• Define parts and tools requirement for accomplishment of scheduled maintenance packages
• Perform analysis to determine the effectiveness of the Maintenance Program as required by Nigerian Civil Aviation regulation
• Ensure that all manuals and maintenance documents are current, properly arranged and made accessible to all users by the technical librarian
• Ensure Technical librarians have subscribed to all OEM and Supplementary documentation portal for periodic notification of revisions
• Ensure all newly revised technical publications are captured and updated in all concerned departments

MINIMUM QUALIFICATION

• Eight (8) years experience in CAMO area, specifically in Planning and maintenance programs discipline post study Bachelor of Science degree or above in Mechanical, Electrical, Electronics, Electro-Mechanical, Aeronautical engineering or related engineering fields
• Three (3) years experience as Senior Planning/ Maintenance programs engineer in Planning and Maintenance programs Engineering areas of an airline

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DUTIES AND RESPONSIBILITIES

• Ensuring that the Aircraft Maintenance Program (AMP) is controlled, managed, developed and revised as required by the continuous airworthiness requirements of the NCAA OEM and Air Peace reliability program
• lnsert assigned fleet scheduled maintenance requirements into ADS system and make sure it tallies with the approved AMP
• Ensuring that the AMP is maintained in an optimized condition for Air Peace operation
• Working with Maintenance Planners in relation to work packaging in order to ensure that the maintenance planned enables optimum aircraft availability to support the operational flying program and efficient and cost-effective planning of maintenance
• Working with the reliability section to ensure recommendations are introduced into the AMP both in relation to escalation and de-escalation where appropriate
• Ensure effective task card management associated with the AMP and Maintain a system of job cards preparation & updating
• Coordinating regular meetings required for the management of the AMP alignment with respect to the phase-in and phase-out of aircraft and assist in the development of associated work scopes during the delivery and lease return process
• Development of procedures associated with the management of the AMP
• Liaising with the NCAA as required for the management of the approval of the AMP through Quality Assurance department
• Providing support when requested, ensuring the safe, punctual, efficient and cost-effective operation of the fleet
• Closure of occurrence reports and audit findings
• ldentifying and reporting all occurrences, hazards, operational irregularities, unsafe conditions or practices in a timely manner
• Assist Safety Department in Technical assessments as a part of Investigations as and when required

MINIMUM QUALIFICATION

• Bachelor of Science or equivalent in Engineering discipline with 3 years relevant experience in airline Maintenance programs or Planning role or AMEL with 3 years relevant experience in airline Maintenance Programs or Planning role
• Good knowledge and understanding of commercial airline maintenance planning, forecasting, and work packages
• Good Knowledge with NCAA and other OEM ICA

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ROLE DESCRIPTION

• A Loyalty Program Lead is responsible for managing and overseeing the development, implementation, and maintenance of a company's loyalty program in building and maintaining strong customer relationships, fostering brand loyalty, and contributing to the overall success of the business. Interface with customers through field research, usability studies, and surveys to identify/prioritize product needs and ensure an industry-leading loyalty feature.
• Build mutually beneficial long-term relationships with consumers as well as recruit and retain them.
• Identify who our most valuable consumers are and create lifetime value through the various loyalty programs.

KEY RESPONSIBILITIES

Responsibilities include but are not limited to:

• Design and develop loyalty programs that align with the company's business objectives and target customer demographics.
• Collaborate with marketing and sales teams to create strategies that drive customer engagement and retention.
• Coordinate the implementation of loyalty programs across various channels, including online platforms, mobile apps, and in-store.
• Ensure that the program is integrated seamlessly with the company's existing systems and processes.
• Maintain and manage customer databases to track and analyze customer behaviors and participation in the loyalty program.
• Use data analytics to gain insights into customer preferences and trends, making informed decisions to optimize the program.
• Develop communication strategies to promote the loyalty program to existing and potential customers.
• Create marketing materials, emails, and other communication channels to keep customers informed about program benefits, rewards, and special promotions.
• Provide support to customers who have questions or issues related to the loyalty program.
• Collaborate with customer service teams to address concerns and ensure a positive customer experience.
• Generate regular reports on the performance of the loyalty program, including key metrics such as member acquisition, engagement, and redemption rates.
• Analyze data to identify areas for improvement and opportunities to enhance the effectiveness of the program.
• Work closely with cross-functional teams, including marketing, sales, IT, and finance, to align loyalty program activities with broader business strategies.
• Ensure that the loyalty program complies with relevant regulations and industry standards.
• Stay informed about industry trends and best practices in loyalty programs and recommend innovative features or adjustments to keep the program competitive.
• Manage the budget allocated for the loyalty program, ensuring cost-effectiveness and a positive return on investment.
• Address any technical issues related to the loyalty program and work with IT ams to resolve them promptly.
• Ensure APL continues to have a best-in-class loyalty program that will increase customer retention, spending, and ROI.
• Ensure profitable management of the proprietary reward programs, optimizing reward mix, pricing, data & technology processes, while contributing to the
• maximization of the lifetime value of portfolios and achieving revenue and profit targets for the current fiscal year.
• Manage the evolution of customer benefits and product features in support of increasing customer loyalty and lifetime value.

EDUCATIONAL QUALIFICATION/EXPERIENCE/KNOWLEDGE/SKILLS

• Minimum of HND and/or bachelor's degree in any related field of study and certification.
• Should have 3+ years of Loyalty & Customer service experience.
• Personal effectiveness, good listening, and time management skills.
• Excellent Telephone etiquette.
• Strong technical understanding of core Internet technologies, PaaS, API's, and Web Services.
• Proven track record developing, testing, and launching both customer-facing features and enabling technologies.
• Technical background or working knowledge of software development process and tools.
• High level of personal credibility, and an excellent team player.
• Good customer orientation and ability to adapt/respond to different types of characters.
• Compliance with company procedures.
• Excellent written/verbal communication and presentation skills.
• Ability to accept criticism and work well under time pressure.
• Ability to anticipate and solve problems in a timely manner.
• A good understanding of the APL products, services, processes, procedures, and policies
• A meticulous approach to work.
• Excellent ability to be thorough and pay attention to details.
• Good Cultural Sensitivity and Data Entry.
• Patience and the ability to remain calm in stressful situations.
• Ability to multi-task, prioritize and manage time effectively.
• Ability to present ideas in user-friendly language.