Job Vacancies at Soteria Eye Clinic

Essential Duties and Responsibilities
Operations:

• In charge of items that moves from Central Office to your branch (i.e., frames, accessories). Take note of stock going down and needs to be re-ordered.
• Check balance before fixing any jobs or ordering for any lens.
• Give lenses from the store to opticians to fix.
• Confer with Supervisors and Department Heads to resolve operational problems and promote communications and good client relations with patients.
• Check all lenses before and after fixing to identify scratches, cracks or issues.
• Make requisition for lenses not available and stock them in when they arrive.
• Take note of lenses not available and follow it up, to ensure the patient gets it in time.
• Check for any issues, be it re-order, lens complaints and make sure it is attended to appropriately.
• Ordering of Special Order.
• Monitor Special Orders until it gets to the Clinic.
• Follow-up all orders when it comes wrong, until it arrives correctly in the clinic
• Make sure all special orders arrive in maximum of three (3) days.
• Forward all special orders including extended and daily medicated contact lens. Also, Crizal, Ultra-thin special orders forwarded to Finance Manager immediately.
• Send lens report daily to the Finance Manager.
• Type Lasit bills as it comes daily and combine the report by month end and send to management through email and package the bills (hard copy to management).
• Balancing of records in store and in the bin cards.
• Take inventory in gallery daily and send a report to FM.
• Giving out items needed in store, including cases, accessories, stationeries, and drugs and working tools, with proper inventory.
• Ensure that your branch Pharmacy have all they need to ensure smooth working.
• Ensure the doctors are supplied with all the drugs they will need for refraction and tools needed to see a patient (battery).
• Make requisition for stock that are low in quantity.
• Ensure that no drug expires under your care.
• Every item that finishes e.g., cases and other accessories get a picture of it and send to finance Manager.
• Update drugs stock on the ECMS software.
• Supervise cash daily and daily remittance into the company account.
• Supervise the optical and ensure its in good condition and all work tools are provided.
• Perform other duties as assigned.

Job Requirements

• Candidate must possess an HND / B.Sc. from a reputable Institution.
• The candidate must have completed NYSC.
• He/she must have excellent knowledge of the use of Microsoft Office Packages (Excel and Word).
• The candidate must have strong analytical expertise.
• Ability to work with little or no supervision.
• He/she must be intelligent, smart, and administratively efficient.
• Ability to pay attention to details.
• He/she must be between ages 20-30years

Remuneration Package

• NGN60,000 to NGN120,000 monthly
• Other staff benefits.

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Essential Duties and Responsibilities

• A Business Decelopment Executive is responsible for building the business by identifying new business prospects and selling product to them.
• You must maintain relationships with current patients and build and maintain relationships with new patients.
• You will also need to stay ahead of our competition and work on sharpening and improving your skills by attending classes, seminars or workshops relating to eye care.

Responsibilities

• Meet and exceed communicated monthly target.
• Research and recommend prospects for new business opportunities
• Research and analyse sales options
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products
• Collect and analyse information and prepare data and sales reports
• Attend workshops to learn more technical and professional skills for the job
• Build and maintain professional networks
• Meet with potential clients to determine their needs
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Up-sell and cross-sell our services.
• Building and maintaining a CRM database.
• Attend educational events and seminars to boost sales
• Send daily, weekly, and monthly sales reports.
• Perform other duties as assigned.

Job Requirements

• Must have a Minimum of 2nd Class Lower or Lower Credit.
• Five (5) years of experience or morein a similar roles is an added advantage.
• Must be proficient in English (oral and written).
• Candidate must have completed NYSC.
• Must have excellent knowledge of the use of Microsoft Office Packages (Excel and Word).
• Excellent phone etiquette and ability to multi-task.
• Calm and efficient in all situations.
• Welcoming, friendly and helpful.
• Ability to work with little or no supervision.
• Must be intelligent, smart, creative, good communicator and administratively efficient.
• Ability to pay attention to details.
• Knowledge of Eye Clinic functionality is an advantage.
• A Bi-lingual skill is an advantage.

Key Skills Required:

• Must be a people person
• Welcoming, friendly and helpful.
• Efficient and professional.
• Excellent Communicators.
• Computer skills
• Well organized, with the ability to multi task.
• Eye for details.
• A people person, with tact and sensitivity.
• Ability to think quickly and come up with solutions to on the spot problems.
• Smart in appearance.
• Knowledge of the Clinic and all its facilities.
• Ability to speak a different language (Advantage).