Latest Jobs at Hugo Technologies

ROLE OVERVIEW

• We are seeking a highly organized and detail-oriented Administrative Officer with expertise in travel management, logistics and record keeping.
• The ideal candidate will be responsible for coordinating all aspects of business travel, ensuring compliance with company policies and procedures, and maintaining accurate records of travel expenses and other administrative activities.

KEY RESPONSIBILITIES

Travel Management:

• Coordinate domestic and international travel arrangements for employees, including flights, accommodations, transportation, and visa processing.
• Liaise with travel agencies, airlines, and hotels to negotiate favorable rates and ensure cost-effective travel solutions.
• Develop and maintain travel itineraries, ensuring timely communication of travel plans to employees and relevant stakeholders.
• Provide guidance and support to employees on travel-related matters, including travel policies, visa requirements, and travel safety.

Record Keeping:

• Establish and maintain comprehensive record-keeping systems for all administrative activities, including travel expenses, procurement, and correspondence.
• Ensure accuracy and completeness of records by regularly updating databases, filing systems, and electronic archives.
• Generate reports and analyze data to track trends, identify areas for improvement, and support decision-making processes.
• Maintain confidentiality and security of sensitive information, adhering to data protection regulations and company policies.

Administrative Support:

• Assist with general administrative tasks, including answering phones, scheduling meetings, and managing office supplies.
• Collaborate with cross-functional teams to streamline administrative processes and enhance operational efficiency.
• Handle incoming and outgoing correspondence, prioritizing and distributing mail as necessary.
• Provide administrative support to senior management as required, including preparing presentations and organizing meetings.

Logistics Coordination:

• Coordinate logistics for business travel, including transportation to and from airports, hotels, and meeting venues.
• Collaborate with transportation providers and logistics companies to arrange efficient and cost-effective shipping of goods and materials.
• Monitor inventory levels and coordinate the replenishment of office supplies, ensuring timely delivery and availability.
• Oversee the logistics of event planning and coordination, including venue selection, equipment rental, and catering arrangements.

REQUIREMENTS

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative roles with a focus on travel management, logistics and record keeping.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Proficiency in Google Suite.
• Knowledge of travel regulations, visa requirements, and international travel procedures.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Problem-solving attitude and ability to work independently with minimal supervision.

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ROLE OVERVIEW

• As an Instructional and Learning Designer, you will play a crucial role in creating and delivering educational and training materials to entry-level employees at Hugo, with a focus on data annotation and customer support tasks.
• First, by expanding the existing training curriculum, then secondly, by converting the training programs into virtual as opposed to physical, and finally, by ensuring that the program is self-paced for all learners.
• You will be required to work with e-learning technologies and multimedia supporting our organization’s learning and development initiatives.
• Your primary responsibility will be to understand the learning objectives learning activities first for 3 modules, then for subsequent modules that will form 80 hours of training (2 weeks full-time) program, and assessment requirements of the Hugo Academy and assist in designing a suitable learning experience for the Academy.

KEY RESPONSIBILITIES

• Take a brief created by the Project Lead and turn that brief into engaging learning materials for Hugo Academy’s team of trainers to deliver.
• Collaborate with Project Leads and Program Director to understand learning objectives and content requirements, working cross-functionally with the training team to ensure all feedback is captured
• Analyze, design, and develop engaging and interactive training materials, with a focus on self-paced learning, including long-reads, quizzes, decks, videos, and infographics for
• Instructor Led Training, delivered by our Trainers, e-learnings, and more videos, infographics, and other materials that will have an impact on learners.
• Utilize instructional design principles, adult learning theory, and multimedia techniques to create effective learning experiences
• Able to deliver a content design that supports a blended learning approach including Video, animation, and voice-over.
• Ensure content is accurate, measurable, and aligned with the objectives
• Evaluate the effectiveness of training materials through feedback, assessments, and metrics, and make improvements as needed
• Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Stay current with industry trends and best practices in instructional design and sales/customer success training
• Adhering to Hugo’s brand identity and standard

QUALIFICATIONS & COMPETENCIES

• Bachelor’s degree in Education, or a related field (A Master’s degree is an added advantage.)
• Extensive writing, storyboarding, and verbal communication skills and knowledge of the ADDIE model of instructional design
• 2 years of Instructional and Learning Design experience. Experience in an outsourcing the industry is a plus
• Able to identify and write learning objectives that are measurable, achievable, and relevant
• Experience in technical writing, course design, development, and evaluation methods within a virtual/e-learning environment
• Working knowledge of industry-standard e-learning development/authoring software tools and knowledge of mobile learning principles
• Demonstrable experience in using established e-learning methodologies, current research, theory, and practice of instructional design, and web-based e-learning standards and specifications (SCORM, XAPI, HTML)
• Have an awareness of developing e-learning content for a range of people with different abilities (accessibility) across a global audience
• Demonstrable knowledge of Bloom’s Taxonomy and the Kirkpatrick Model
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Ability to build and maintain working relationships with internal stakeholders
• Internally motivated to excel both independently and as a team, showing enthusiasm, initiative, and creativity

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ROLE OVERVIEW

• We are seeking a detail-oriented and proactive Procurement Associate to support our procurement team in sourcing, purchasing, and managing supplies and materials necessary for our organization's operations.
• The ideal candidate will have strong analytical skills, negotiation abilities, and a solid understanding of procurement processes.

KEY RESPONSIBILITIES

Sourcing and Vendor Management:

• Identify potential suppliers and vendors through research and networking. Request and evaluate quotations, proposals, and bids from suppliers. Negotiate terms and pricing agreements with suppliers to ensure favorable terms and cost savings.
• Maintain relationships with existing suppliers and vendors, monitoring performance and resolving issues as needed.
• Continuously seek opportunities to streamline the supply chain and identify alternative suppliers to improve efficiency and reduce costs.

Purchase Order Processing:

• Generate purchase orders based on approved requisitions and
• procurement requests.
• Review purchase orders for accuracy, completeness, and compliance with organizational policies and procedures.
• Coordinate with internal stakeholders to confirm specifications, quantities, and delivery schedules.
• Track the status of purchase orders, follow up with suppliers on delivery timelines, and resolve any discrepancies or delays.

Inventory Management:

• Monitor inventory levels and stock availability to ensure adequate supply of materials.
• Collaborate with warehouse or inventory management teams to optimize inventory levels and minimize stockouts or excess inventory.
• Conduct periodic inventory audits to reconcile physical inventory counts with records and identify discrepancies.

Contract Management:

• Assist in the drafting, review, and administration of procurement contracts and agreements.
• Ensure compliance with contractual terms and conditions, including delivery schedules, quality standards, and payment terms.
• Track contract expiration dates and facilitate contract renewals or renegotiations as necessary.

Data Analysis and Reporting:

• Collect and analyze procurement data, including spending patterns, supplier performance metrics, and cost savings opportunities.
• Prepare reports and dashboards to provide insights into procurement activities and performance indicators.
• Identify trends, risks, and opportunities for process improvements and cost optimization.

REQUIREMENTS

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Proven experience in procurement, purchasing, or supply chain management.
• Strong analytical and negotiation skills, with the ability to analyze data and negotiate contracts effectively.
• Proficiency in procurement software and tools, such as ERP systems, e-procurement platforms, and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external suppliers.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Knowledge of procurement best practices, contract law, and regulatory requirements.
• Certification in procurement or supply chain management (e.g., CSCP, CPSM) is a plus.