Job Openings at Airwater Cargo Services Limited

Job Description

• Record transactions, payment, expenses and process invoices.
• Monitor expenditures, profits and provide reports.
• Maintain and review financial records, payables and receivables.
• Prepare vouchers, invoices and follow up on overdue payables and receivables.
• Create, process and cross-check invoices with payments and expenses to ensure accuracy.
• Ensure compliance with accounting and tax laws, like payee, vat and others.
• Verify account payables and receivables.
• Liase with banks, reconcile account and make payments to vendors and service providers.
• Run accounting software to process business transactions.
• Generate monthly financial reports.
• keep financial records updated, prepare and maintain accounting documents and records.

Skills and Requirements

• HND / B.Sc in Accounting.
• Proven accounting experience as an account officer or account Coordinator or similar role at least 3 years.
• Adept computer skills and proficiency using accounting software like QuickBooks & Microsoft Excel.
• Strong familiarity with book keeping and basic accounting procedures.
• Competency in Ms Office databases and accounting software.
• Good verbal and written communication skills.
• Maths abilities, must have strong number literacy.
• Ability to perform filling and Record keeping tasks
• Data entry and Word processing skills.
• Knowledgeable and competent in accounting principles, spreadsheet and financial reports.

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Job Summary

• We are looking for a customer-oriented support representative, who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Job Description

• Able to multitask and meet the responsibilities by the end of the day
• Able to suggest and make recommendations for process improvements/changes
• Identify and assess customers' needs to achieve satisfaction
• Manage large amounts of inbound and outbound calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Preferred Qualifications

• A Bachelor's Degree from any field is preferred but not a requirement
• 1+ year of total work experience in a high-growth, productive, constantly changing environment
• Work experience in customer-centric industries (Logistics, finance) is preferred
• Extensive experience dealing with different markets (countries) and having a good understanding of cultural differences is preferred.

Basic Qualifications:

• Work experience in a high-energy, productive environment
• Excellence in both written and spoken English
• Outstanding comprehension and writing skills
• High proficiency in using computers (typing, quickly navigating between various tools) and software
• Excellent problem-solving skills, ability to connect optimally what users are asking for with answers to their actual issues
• Passion for creating support experiences that exceed users' expectations
• Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
• Proficient in English (Oral & Written)