GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.
Job Responsibilities
Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late re
Client Services Manager Responsibilities:
Developing effective communication platforms for clients and staff.
Inspiring repeat business from clients.
Conducting customer service workshops an
Job Details
Keep tracking outstanding debts
Carry out regular calls
Review all credit files for proper documentation and monitoring.
Plan course of action to recover owed money
Locate an
Responsibilities
Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
Mailing and attending to telephone calls
Attending to walk in
Responsibilities
Greet, communicate with and welcome guests.
Keep the office in order.
Answer all the customers' questions and address their complaints.
Answer all incoming calls and r
Responsibilities
Business Support Managers plan, direct, and coordinate the administrative functions of an organisation.
Consult with top executives on strategic planning; and serve as a link
Job Description
Respond to customers on Social media platform
Responsible for daily update on Social media channels
Follow-up on social media channel complaints and phone calls
Respond to
Job Description
Assist Customers in Processing Pos transaction Dispute errors
Align Customers savings and investment records
Attend to Call Complaints
Relate departmental heads about compl
Job Description
Support customers on Wechat online
Collate investment portfolios
Ensure Investment Payout align with due date
Attend to phone calls
Follow-up on investors via phone calls
Responsibilties
Respond to customers queries.
Respond to mail and phone Calls.
Requirements
Candidates should possess a Bachelor's Degree qualification.
Should not be more tha
Description
Maintain a Positive and professional towards at all times
Assist the head customer service representative. attend to customers' inquiries
Communicating with customers t
Responsibilities and Duties
Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
Mailing and attending to telephone calls7
Prioriti
Job Description
Answer questions about account types and investment products.
Ability to communicate in English both in writing and speaking
Check on the status of customer accounts and trac
Duties / Responsibilities
Greets and welcomes customers and potential customers and directs them to the appropriate bank staff.
Notifies appropriate staff when a visitor with an appointment ar
Job Description
Supervise Customer Service Team:
Supervisory duties include coaching, training and motivating staff to perform effectively. Customer service managers must also create an environ
Job Description
Answering questions about a company's products or services. ...
Processing orders and transactions. ...
Resolving issues and troubleshooting technical problems. ...
Del
Job Description
Answering Phone Calls
Assisting the Group Head follow-up on customer request
Updating Investors Files
Verifying Customers Information
Delivering Information about a Compa
Location: Ikeja, Lagos
Responsibilities
Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with