Front Desk Officer at GruvyVest

Duties / Responsibilities

• Greets and welcomes customers and potential customers and directs them to the appropriate bank staff.
• Notifies appropriate staff when a visitor with an appointment arrives.
• Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms.
• Answers customer questions and provides general information on banking services and policies.
• Follows up on minor customer issues.
• Processes and distributes incoming mail; prepares outgoing mail for pickup.
• Performs clerical and administrative services for branch staff as needed.
• Performs other related duties as assigned by management.

Required Skills / Abilities

• Candidates should possess a Bachelor's Degree qualification.
• Female candidates only.
• Age should be between 19 - 23 years
• Excellent communication and interpersonal skills.
• Ability to promote a positive image of the bank.
• Ability to type at least 50 words per minute.
• Proficient with Microsoft Office Suite or similar software.
• Ability to maintain professionalism and tact in stressful situations.

Salary
N3,800,000 - N5,000,000 annually