Assistant Customer Care Support Representative at GruvyVest February, 2023

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- Assistant Customer Care Support Representative at GruvyVest
Posted: Feb 22, 2023

Expires: Mar 31, 2023

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GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.
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Assistant Customer Care Support Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Customer Care, Success and Service
Description
- Maintain a Positive and professional towards at all times
- Assist the head customer service representative. attend to customers' inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customers' complaints
- knowing our products in and out so that you can answer all questions
- keeping records of customers' transactions, comments and complaint
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide customer service support
- Daily update of customers' investment details.
Requirements
- Interested candidates should possess a Bachelor's Degree in relevant fields.
- Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English
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Method of Application

Interested and qualified candidates should send their CV to: cuspeople@gruvyvest.com using the Job Title as the subject of the mail.

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Assistant Customer Care Support Representative at GruvyVest

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