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  • Posted: Sep 26, 2022
    Deadline: Nov 30, 2022
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    GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.
    Read more about this company

     

    Digital Advertising Customer Care Representative, Digital Unit Client Experience

    Location: Ikeja, Lagos

    Responsibilities

    • Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    Requirements

    • Candidates should possess a Bachelor's Degree with 1 year work experince.
    • Ability to use the social media tools as marketing.

    Salary
    N3,800,000 Annually. 

    Method of Application

    Interested and qualified candidates should forward their detailed CV to: ad.people@gruvyvest.com using the Job Title as the subject of the mail.

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