Zonal Manager (Business Development / Sales) at Flexi Microfinance Bank (Flexi MFB)

Job Description

• We are seeking a results-driven and strategic Zonal Manager to lead business development and sales operations across the North Region.
• The ideal candidate will be responsible for driving team performance, expanding field operations, and ensuring effective execution of growth strategies across assigned states.

Key Responsibilities

• Drive recruitment and expansion efforts to meet required headcount across all assigned states
• Lead, train, and mentor Business Development Managers (BDMs) to achieve individual and team targets
• Ensure all Business Developers are accurately captured in performance tracking systems and meet daily, weekly, and monthly targets
• Conduct monthly team meetings to:
  • Communicate business updates and strategic direction
  • Gather feedback and improve team alignment
• Monitor and validate field visit reports submitted by BDMs and Zonal Managers
• Maintain real-time visibility of team locations and field activities
• Facilitate peer mentorship initiatives for underperforming team members
• Submit accurate monthly attendance reports for all team members, ensuring:
  • Adherence to planned schedules
  • Elimination of duplicate or falsified records
• Conduct random field accompaniment visits to validate activities and performance

Key Performance Indicators (KPIs)

• Team target achievement (daily, weekly, monthly)
• Attendance and workforce productivity
• Accuracy and timeliness of reporting
• Field activity validation and compliance
• Recruitment and team capacity growth
• Merchant acquisition and loan funnel referrals
• Quality of market intelligence and feedback.

Requirements

• Interested candidates should possess an HND with 0-5 years experience.
• Strong leadership and team management skills
• Proficiency in data analysis and performance tracking
• Excellent communication and reporting abilities
• Strong problem-solving and decision-making skills
• Experience in field operations and market intelligence
• High level of accountability and attention to detail.