M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad r...
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The main purpose of a reverse logistics warehouse officer is to process all returns sent to the warehouse within stipulated SLA and report accordingly.
Receive and record all warehouse returns: aged stock, cancellations, faulty returns and recalls
Test the state and functionality of returned products
Update reverse logistics tickets and trackers within SLA and forward tickets to the relevant collaboration teams.
Report on reverse logistics performance, OTIF and sender’s accuracy
Perform system transaction on all returns.
Stand in for other warehouse officers in case of leave or emergency
Any other work assigned by manager
At least an HND / BSc in a Business-related field
At least 2 years of working experience
Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills
Clear communication on email, telephone, in person.
Good teamwork collaboration and great interpersonal skills
Self-driven, able to self-manage and take initiative.
Method of Application
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.