Waiter / Waitress at Owens and Xley

Location: Lekki, Lagos

Industry: Hospitality

Overview

• In this role, you are responsible for taking customer orders, serving guests their requested meals, and preparing bills at the end of the table's meal.
• It is your duty to increase customer retention and loyalty by providing fast, reliable, and friendly service to guests.

Duties and Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly, and efficient manner.
• Hand out menu to guests
• Serve meals and beverages to tables
• Provide excellent customer service to guests
• Actively maintain a clean dining space by clearing empty glassware and dirty dishes
• Ensure plates and tableware are clean and arranged properly on the tables
• Resolve or escalate complaints
• Perform other tasks as assigned

Requirements

• Candidates should possess an OND or SSCE
• 1 - 2 years experience in the hospitality industry or previous experience as a waiter
• Excellent written and verbal English communication skills