Waiter / Waitress at Genesis Group

Job Summary

• We are seeking professional Waiters and Waitresses to join our hospitality team.
• The ideal candidates will exhibit excellent customer service skills, poise under pressure, and a dedication to delivering memorable dining experiences.

Key Responsibilities

• Greet guests warmly, take accurate orders, and serve food and beverages promptly.
• Ensure table settings are impeccable and maintain cleanliness throughout service.
• Process payments accurately and handle cash transactions securely.
• Anticipate guest needs, upsell menu items, and resolve complaints efficiently.
• Collaborate with kitchen and bar staff to ensure seamless operations.
• Adhere to hygiene, safety, and alcohol service regulations.

Requirements

• Previous experience in hospitality or customer service (1+ years preferred).
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Physically fit for standing long periods and carrying trays.
• Professional appearance and positive attitude.