Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
The Vice President of Cards will lead the strategic direction and execution of Moniepoint's card products, including debit, credit, and prepaid solutions. This executive role requires a strong understanding of card program management, market trends, and customer preferences. The ideal candidate will be a dynamic leader who drives innovation, enhances user experience, and contributes to the overall growth of Moniepoint.
Key Responsibilities:
Strategic Vision: Develop and implement a comprehensive strategy for Moniepoint's card offerings, aligning with overall business goals and market opportunities.
Product Development: Oversee the design, launch, and continuous improvement of card products, ensuring they meet customer needs and enhance engagement.
Market Research: Conduct in-depth market analysis to identify trends, competitive landscape, and customer insights to inform product strategy and positioning.
Regulatory Compliance: Ensure that all card products adhere to relevant regulations and industry standards, collaborating with legal and compliance teams.
Customer Experience: Work closely with marketing and customer support teams to design and execute initiatives that enhance customer acquisition, retention, and satisfaction for card products.
Performance Metrics: Establish KPIs to evaluate the success of card initiatives, leveraging data analytics to drive decisions and optimize performance.
Team Leadership: Build and lead a high-performing team, promoting a culture of innovation, collaboration, and excellence within the cards division.
Stakeholder Engagement: Collaborate with cross-functional teams, including technology, operations, and finance, to ensure successful product delivery and a seamless customer experience.
Requirements
Bachelor's degree in Finance, Business Administration, or a related field; MBA preferred.
10+ years of experience in the financial services industry, with a focus on card products and program management.
Skills
Proven track record in developing and launching successful card products.
Strong understanding of regulatory frameworks and compliance issues related to card services.
Exceptional leadership and team management skills.
Excellent analytical and strategic thinking abilities, with a data-driven approach to decision-making.
Strong communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.
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