Vendor Relationship Management Officer at Konga Online Shopping Limited

Key Responsibilities

• Negotiate contract agreements for products and services.
• Assess contractor performance to identify the need for amendments of existing contracts.
• Prepare and edit contracts between the company and potential clients.
• Handle breach of contracts in a timely manner.
• Serve as the main liaison with outside contracting representatives.
• Develop and implement effective procurement proposals.
• Research regulations to guarantee contracts are updated and in compliance with laws.
• Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.
• Manage communication with vendors

Vendor Management

• Initiate negotiations with suppliers//vendors in order to obtain best cost and lead time offerings
• Conduct performance evaluation for suppliers in order to maintain quality services
• Regularly update suppliers’ database to ensure all required data are captured and available for effective use
• Contractor prequalification and performance evaluation to meet organizational quality standards and project implementation guidelines.
• Drive contract agreement/SLAs and facilitate technical and legal reviews to minimize litigation risks.
• Monitor and drive contractor compliance with project commercial terms and conditions.
• Manage all disciplinary actions/sanctions against contractors

Quality Control / Training

• Ensure all vendors have the required certifications
• Carry out periodic checks to ensure that all contractors meet HSE standards
• Liaise with CEA and Engineering to design appropriate customer experience training for the FTTH contractors

Commercial Issues

• Follow up with Finance, user departments and vendors on payments
• Coordinate all vendors’ commercials with regards to invoicing, delayed payment etc.

Safety, Quality And Environment

• Ensure that all relevant safety, quality and environmental procedures and controls are adhered to so that the safety of employees, contractors and quality of product/services and environmental compliance can be guaranteed.
• Policies, Systems, Processes and Procedures Management:
• Follow all relevant departmental policies, processes, standard operating procedures and directives so that work is carried out in a controlled and consistent manner.

Continuous Improvement

• Coordinate the identification of opportunities for continuous improvement of processes and practices, taking into cognizance international best practices, cost reduction and productivity improvement.

Reporting

• Prepare monthly performance review report

Other Tasks

• Any other request or task as allocated by the HOD, senior Management or Executive Management Demonstrate (Key competencies)

Educational Qualifications & Functional Skills

• University Degree or Higher National Diploma in Management Sciences
• Post Graduate Degree (MBA, M.Sc., etc.) an added advantage

Work Experience

• A minimum of 3 years experience in a similar role in Supply Chain Management
• Sound understanding and experience in Procurement & Logistics/Supply
• Excellent oral and written communication skills.
• In-depth knowledge of procurement regulations, contract documents, and legal specifications.
• Outstanding negotiation and interpersonal skills.
• Ability to resolve client complaints and concerns.

Other Skills

• Attention to details
• Good analytical skills
• Good verbal and written communication skills
• Good knowledge in implementation of policies and procedures
• Good planning and integration skills

Other Requirements

• Customer Focus
• Planning
• Analytical Skills
• Forecasting
• Action orientation
• Drive results
• Ability to optimize work processes
• Self-Development
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose
• Excellent Decision Quality