UI / UX IT Analyst Intern at Noemdek Limited

Job Description

IT Systems Support:

• Assist in monitoring and maintaining internal IT systems and applications
• Support troubleshooting of hardware, software, and network-related issues
• Help document system processes, configurations, and technical procedures
• Assist in managing user accounts and system access where required

UI/UX & User Experience Support:

• Support the design and improvement of user interfaces for internal systems and digital tools
• Assist in creating simple wireframes, mockups, and user flow diagrams
• Help gather feedback from users to identify usability issues and improvement areas
• Contribute ideas to improve user experience and system accessibility

Data & Technology Analysis:

• Support analysis of system performance and operational data
• Assist in identifying areas for process improvement and system optimization
• Help prepare reports and dashboards on system usage and performance

Technical Operations:

• Support maintenance of databases, cloud systems, and internal platforms
• Assist with system testing and deployment of updates or new features
• Help monitor system stability, performance, and security alerts

Project Support:

• Assist the IT team in implementing ongoing technology and UX improvement projects
• Help track project tasks, timelines, and deliverables
• Provide support during system upgrades, integrations, and new implementations

Collaboration:

• Work closely with different departments to understand their technology and usability needs
• Support the IT team in resolving technical and UX-related issues
• Participate in team meetings and contribute ideas for process improvements

Qualifications

• Recently completed a Degree in Computer Science, Information Technology, Engineering, Design, or a related field
• Basic understanding of IT systems, databases, and networking concepts
• Familiarity with Microsoft Office tools and basic data analysis
• Exposure to UI/UX tools (e.g., Figma, Adobe XD) is an added advantage
• Strong analytical, problem-solving, and organizational skills
• Good communication skills and ability to work in a team environment
• Willingness to learn and adapt in a fast-paced environment