Transport and Customs Supervisor at Medecins Sans Frontieres

Accountabiltiies / Responsibilties (non-exhaustive list)

• Organize and follow up all customs clearance processes for air, sea, and road shipments
• Act as focal point with clearing and forwarding agents to ensure timely release of goods
• Liaise with Ministry of Finance, Ministry of Health, and other relevant authorities for duty exemptions and import licenses.
• Ensure registration and submission on the Single Window Trade Portal.
• Prepare and follow up Import Duty Exemption Certificates (IDEC), SONCAP, and End User Certificates (EUC).
• Ensure compliance with Nigerian customs regulations and MSF procedures.
• Plan and coordinate international and local transport according to cargo priority and operational needs.
• Receive international cargo and organize local shipments in collaboration with logistics and medical teams.
• Monitor and track shipments and resolve clearance or transport issues.
• Conduct transport market assessments and support tendering and contracting processes
• Prepare transport contracts and manage cargo bookings, including MSF flights.
• Maintain effective working relationships with customs authorities, government counterparts, transporters, and suppliers.
• Identify and maintain backup clearing and transport companies
• Provide accurate customs and transport data for monthly reporting
• Contribute to cost analysis and budget follow‑up (ARO, freight and customs costs)
• Identify legal opportunities for efficiency and cost savings
• Supervise staff and daily workers under responsibility
• Organize work schedules and ensure quality of work,

Required Skills and Competencies

• Education: Essential Technical Diploma, in Supply Chain or Transport.
• Experience: At least 2 to 3 years in Supply department and experience in the importation process of Nigeria is essential.
• Language: English
• Computer Literacy: Computer proficiency (Word, Excel, Internet, etc)
• Competencies: Result Orientation, Stress Management, Behavioral Flexibility and commitment to MSF Principles, Teamwork, and Cooperation