Transaction Officer at First Ally

Our company is seeking a highly organized and detail-oriented transaction officer to join our team. As a Transaction Officer, you will be responsible for completing a range of financial transactions including processing invoices, payments, creating accounts and maintaining records. You will also be responsible for handling cash, cheque and other payment methods, as well as providing excellent customer service to our clients.

Key Responsibilities

• Handling all foreign exchange transactions, cash, cheques and foreign currency
• Matching demand and supply of foreign exchange
• Carrying out accurate foreign exchange transactions settlement with all procedural formalities and documentation
• Buying and selling, ensuring to upsell at all times
• Assist customers with account inquiries and transactions, providing excellent customer services.
• Handling money transfers with approved agents
• Handling large amount of cash
• Identify and resolve any transaction errors or discrepancies in a timely and professional manner
• Dealing with all foreign exchange enquiries and ordering currency
• Maintain proper records of all transactions
• Maintains a cash float and follows balancing and reconciliation procedures, prepares daily ‘End of day’ sheet at the close of each business day
• Follow compliance procedures, company policies and abides by all guidelines as per company standard
• Collaborate with other team members to achieve departmental goals and targets
• Perform other duties as assigned.

Qualification

• OND or equivalent in accounting, finance or any related field
• Minimum of 1-2years experience as a bank teller or cashier
• Strong mathematical skills and attention to detail
• Good communication and interpersonal skills for interacting with customers and team members
• Ability to handle confidential and sensitive information with discretion 
• Knowledge of banking regulations and compliance requirements
• Experience in similar role will be preferred and considered
• Prepared to work morning/ afternoon shifts - -weekends – public holiday.

Skills

• A highly motivated person with a passion to perform.
• Excellent communication skills and an outgoing personality.
• Smart appearance, reliable and punctual.
• Ability to provide excellent customer service.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.