Terminal Manager at NigerDock

Reporting To: Operations Director

The Role

• Responsible for operations of the Nigerdock Port Terminal Division. This includes being accountable for the business operations provided within the terminal facility
• Ensure that the terminal is operating to world class standard in safety, efficiency, turn around times and to all customers
• To provides input for effective strategies for operating the terminal at optimal levels with a focus on constant improvement

Personnel reporting directly to this role:

• Terminal operations division staff, stevedores and equipment operators

Responsibilities

• Responsible for all matters relating to the efficient and safe utilisation of terminal facilities, equipment and operations manpower to achieve optimum throughput as efficiently as possible
• Ensure safety policies and practices are being adhered to and are fundamental to the Company culture
• Ensure compliance with all regulatory requirements and liaise with Port and Local Authorities in this respect as required
• Continually review, benchmark, plan and implement operational strategies to ensure that the Terminal develops and grows profitably
• Organisation of the operations unit with a presence at the locations and with customers as required
• Being the visible representation of the customs activities in front of the customers and supporting the development of the business
• Participates in reviews for new projects, initiatives, and contribute to project management strategies
• Control tasks with regard to quality, handling volumes, the use of resources and the pursuit of goals
• Control of escalations and technical clarification of claims with the initiation and pursuit of measures
• Ensure work procedures and work schedules are being adhered to and that corrective action is being taken within the terminal facility operations
• Promote collaboration within facility teams to work to provide creative and innovative ideas to improve operational productivity while maintaining a safe work environment
• Monitor Container Handling Equipment (CHE) and CHE related assets and respond, resolve, and follow up on notifications of breakdown to ensure maximum uptime
• Manage breakdown response teams by prioritising operational impact and ensuring a rapid restoration of equipment function
• Drive an engaged organisation, achieving high level of engagement
• Oversee and direct the terminal facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor.

Requirements

• Minimum university degree in Logistics, Maritime and Port, or Process / Industrial Engineering or a marine qualification
• Detailed knowledge of all resources in Nigeria
• Good knowledge of customs and foreign trade law
• Thorough knowledge of every aspect of Terminal Operations and excellent overall industry experience
• Action-oriented manager with high energy levels, initiative and a strong collaborative approach to doing business
• Must be structured, organised and proactive
• Candidates with experience in start-ups or expansion projects are of particular interest
• Able to provide leadership, obtain cooperation and assistance to meet objectives within a multi-cultural environment
• Organisational, influence and communication skills.
• Business knowledge commercial orientated
• Good at processes analysis and productivity improvement
• Strong transportation and logistics background with a thorough understanding of the day-to-day operations, their limits, their capabilities and both internal characteristics and external factors influencing them