Telesales Executive at Milano Properties Limited

• We are looking to hire an experienced, customer-oriented telesales executive (full-time on-site) to utilize inbound and outbound telephone calls to achieve sales targets.
• The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
• You should also be able to liaise with the appropriate departments to resolve customer complaints.

Telesales Executive Responsibilities:

• Calling potential customers or leads generated by the company to persuade them to purchase company estates land, house and investment plan.
• Building and maintaining a CRM database.
• Continually meeting or exceeding daily, weekly and monthly targets with respect to call volume and sales.
• Participating in sales team meetings.
• Ensure clients are taken for inspection and deals are closed
• Processing all customer purchases accordingly.
• Generating promising more leads from the existing leads
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Telesales Executive Requirements:

• High Diploma or BSC.
• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• Proven experience working as a telesales executive or sales executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• High competitive salary, if you're a telesales super star