Telesales Agent at Capsgain Solutions

We are looking for an experienced and enthusiastic Telesales Agent to join our ecommerce team. The successful candidate will be responsible for calling customers who have placed orders on our website and using their sales skills to convert them into actual paying customers.

Responsibilities:

• Place outbound calls to customers who have placed orders on our website,
• Establish rapport with clients by using effective communication skills.
• Provide excellent customer service, answering questions and addressing any concerns
• Use persuasive sales techniques to convert customers into paying customers
• Accurately update customer and information in our CRM system
• Meet or exceed individual and team sales targets

Requirements:

• Proven experience as a Telesales Agent, customer support or in a similar sales role
• Excellent communication skills, both written and verbal
• Strong listening and interpersonal skills
• Ability to work under pressure and meet targets
• Strong attention to detail and accuracy
• Experience using a CRM system is a plus

We offer a competitive salary and benefits package, along with a supportive and dynamic work environment. If you are motivated by sales and have a passion for helping customers, we encourage you to apply.