Telemarketer at Roaddo

Job Description

• We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment
• You will be responsible for influencing existing or potential partners to onboard and use our services.
• You must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs
• The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
• The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Cold call people using a given phone directory to bring in new partners.
• Answer incoming calls from prospective partners
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the potential partner to onboard with us by demonstrating how platform or services meet their needs
• Record the partner’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information.

Requirements

• High School Diploma; B.Sc / B.A is a plus.
• Proven experience as telemarketer or similar sales / customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection.