Tele-Sales Officer at Pragmatic Technologies

Responsibilities

• Attending to all calls on customer’s request, enquiries and complaints on company official hot lines.
• Reach out to existing and potential customers to present our product and service offering.
• Learn details about our product and service offerings.
• Address any questions or issues customers may have.
• Communicate with customers to understand their requirements and need.
• Offer solutions based on clients needs and capabilities.
• Track and document calls and sales.
• Update client records.
• Prepare and present achievements and KIPs.
• Direct prospects and leads to the sales team.
• Keep an updated customer database.
• Always strive towards meeting sales quota.

Requirements

• Candidates should possess an HND / B.Sc qualification.
• At least 1 year work experience.
• Good time-management skills.
• Great interpersonal, communication, and presentation.
• Good negotiation skills.
• Hand on experience with sales tools such as CRM software.
• Ability and willingness to learn about products and services specifications and benefits.
• Patient and friendly personality.
• Team player.
• Result orientation.
• Creativity/ innovativeness.

Salary
N60,000 - N70,000 monthly