Tele-Collection Officer at Mwanga

Location: Ikeja, Lagos

Job Summary

• Mwanga Limited is a pioneer and independent Debt Recovery and Customer Support firm which is based in Maryland, Lagos.
• We are looking for smart and agile graduates/part-time students to contact debtors and claim outstanding loans.
• This will be done primarily through telecommunication channels.
• This role provides a great opportunity to learn on the job and acquire valuable skills for your professional growth.

Job Description

• Manage recovery of overdue payments from customers by reaching out to customers.
• Aim to hit set individual/team targets by collecting overdue loans.
• Follow up on delinquent accounts, update and maintains accurate records.
• Perform other assigned duties necessary to support the portfolio weekly.
• Give an accurate report on customers reached out to weekly.
• Understand the assigned product and be persuasive enough to convince customers to pay amounts due using available repayment methods.

Job Experience

• OND / HND Qualification.
• 1 year work experience.
• Excellent communication skills (spoken and written).
• Preferably resident within 1-hour driving distance from Maryland, Lagos.

Compensation

• Base Pay
• Variable Pay & Incentives that can earn you over NGN100,000 monthly
• HMO and Pension
• Other Benefits.