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  • Posted: Feb 4, 2021
    Deadline: Feb 28, 2021
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    The Outsource Company is a 100 % privately held Nigerian company offering BPO/ITES (Business Process Outsourcing/Information Technology Enabled Services), from its state of art 350+ seat (additional 1000 seat also in plan) call center facility in Abuja, Nigeria. Our world class facility offers end-to-end voice and non-voice BPO services globally. We are a...
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    Technology Development Manager

    Job Functions:

    Project Management

    Information Technology

    Job Description:

    • Envision, conceptualize idea as well as translate complex workflow process into clear project documents in accordance with client’s expectations.
    • Performs analytical activities, such as business case development, benefits realization, process mapping and service improvements towards the realization of project objectives.
    • Demonstrate experience in translating customer business requirements and expectations into workable world-class presentations and technical proposal and other related project documents.
    • Implement concepts, idea and corporate plans in accordance with business rules and policies.
    • Manages and coordinates priorities between projects or within a program that requires critical thinking and complex problem-solving.
    • Leads and communicates project scope, goals and responsibilities to project team; establish clear stakeholder expectations, and requirements of varying degrees of complexity.
    • Lead, assigns and monitors work of technical personnel, such as systems analysts and programmers, providing support and interpretation of instructions/objectives.
    • Responsible for the management of project and products, including guiding team to achieve milestones, reviewing progress, communicating priorities and reporting status.
    • Plans, organizes, directs, controls and delivers complex projects and/or programs prioritized in alignment with the client’s expectations and business needs. Projects may include multiple technology disciplines and/or significant business process re-engineering efforts.
    • Manages projects through the creation of project plans, resource management, project coordination and project communication and documentation
    • Support the corporate strategic vision for process and product optimization with a focus on how to utilize data to achieve exceptional growth through data standardization and information management.
    • Communicate with stakeholders across the organization on a regular basis, providing visibility and insight on policy changes, data issues, improved contingencies and corrective action plans as required.
    • Conduct research on business requirements and analysis in identifying new products and existing products enhancement.
    • Conduct client interaction for system requirements gathering and accounts management
    • Document and implement software functional specifications and top-level system architecture.
    • Demonstrate expertise for strong client management engagement with chief executives and high ranking public officials.
    • Provide leadership to teams and cross-functional teams on the execution of an implementation, work plan, or other strategic initiatives.

    Professional Requirements

    • Bachelor's degree in Business Administration, Computer Science, Information Technology, Information Management, Economics, or Statistics
    • Minimum of 4- 5 years’ experience in related fields.
    • 2+ years of hands-on experience in analytics or management consulting
    •  2+ years of people management experience - building and developing teams
    • MBA certification is an added advantage
    • PMP or any related professional certification is an added advantage
    •  Fundamental knowledge concepts, common industry-standard business practices and procedures of data management.
    • Advanced knowledge of data management and data manipulation.
    • Proven history of implementing and executing business ideasType a message

    Method of Application

    This job has expired. Application is no longer allowed

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