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  • Posted: Jan 26, 2021
    Deadline: Feb 7, 2021
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    Dragnet Solutions is a dynamic Information Technology company that specializes in the design, development and implementation of innovative people screening solutions. Since our incorporation in 2007, we have been at the forefront of creating and recreating objective recruitment and application management processes to meet international standards. As official...
    Read more about this company


    Technical Service Manager

    Location: Calabar, Cross River

    Job Description

    • We are recruiting for the role of a 'Technical Service Manager'. The ideal candidate will report to the General Manager, organize the technical services department and in particular, control resources and utilize assets at a level commensurate with profit targets.

    Key Job Responsibilities

    • Formulate maintenance policy for the company and monitor the implementation
    • Develop periodic maintenance schedule for all terminal equipment and facilities
    • Supervise the activities of the maintenance teams and ensure that equipment and facilities are adequately maintained
    • Monitor and keep performance record of all terminal equipment
    • Ensure Plants and Equipment downtimes are minimized by carrying out proper preventive maintenance and repairs on plants and equipment
    • Determine adequate stocking level of spares for all equipment
    • Develop facilities maintenance schedule to ensure that the physical environment of the terminal is kept clean and neat at all times
    • Ensure that the facilities conform with prescribed environmental standards at all times
    • Prepare the departmental budget with a special focus on the Operations and Commercial strategies of the terminal
    • Ensure that all equipment maintenances are properly recorded with detailed costs allocation
    • Ensure that quality management requirements and ISO standards are met
    • Ensure that normal and preventive maintenance schedules are soundly entrenched within the department and corporate cultures of the company
    • Plan, forecast and place orders (through the Finance / Admin department) for spare parts and consumables with adequate provision for minimum inventory levels to ensure continuity of departmental operations
    • Plan and organize for the adequate supply of diesel for all equipment as well as the entire facilities and regularly monitor the diesel consumption of all equipment
    • Maintain a full record of each equipment history (plant data; year of purchase; dates of overhauling, refurbishments and regular maintenance, etc.)
    • Establish and maintain an organized department structure with detailed job descriptions for all personnel and work procedures / processes
    • Continually review, benchmark, plan and implement technical strategies to ensure that Terminals develop and grow profitably
    • Manages or participates in enterprise-wide or Technical Projects as directed by the General Manager

    Job Specifications

    • Good University Degree / HND in Mechanical / Electrical / Civil Engineering or similar course
    • Minimum of 12– 14 years quality work experience; 5 of which must have been at senior management level in a similar role
    • Relevant professional accreditations / certifications
    • Working Knowledge of port and shipping industry is of critical advantage

    Job Competency Requirements:

    • Port Operations and Logistics Management
    • HSEQ Compliance Management
    • Service and Systems Management
    • Operational Quality and Safety Management
    • Port Information Systems Management

    Key Performance Indicators

    • Asset Optimization and Cost Efficiency
    • Customer satisfaction
    • Service delivery Efficiency
    • Operations Process Compliance
    • HSEQ Process Compliance
    • Human Capital Development
    • Employee Competence Improvement
    • Succession and Productivity Sustainability

    Method of Application

    Interested and qualified? Go to Dragnet Nigeria on to apply

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