Technical Service Engineer at Terawork

OVERVIEW OF JOB

• Responsible for preparing and installing appliances, carrying out maintenance on all appliances, and employing electrical tools to carry out jobs within the company.

ROLES AND RESPONSIBILITIES

• Installs, troubleshoots, repairs and overhauls household appliances;
• Generates invoices for repairs of appliances;
• Commissions new appliances at the customer’s location to ensure proper functioning;
• Conducts functional test on appliances;
• Coordinates with the main office and end users and provides product maintenance and support;
• Works with company architect for kitchen layouts;
• Works with site architect, plumbers and electricians in ensuring appliances are placed according to design plans;
• Reviews all electrical circuit diagrams and test circuits to identify shortcircuits;
• Ensures tidiness of work area;
• Keeps records of all appliance checks and test results that are signed off with end users and properly filed;
• Provides technical support and maintenance services;
• Ensures all safety requirements are adhered to during installation or maintenance;
• Ensures faults are reported promptly and repairs are carried out;
• Repairs appliances properly and maintains minimum disbursal for parts;
• Maintains the company vehicle properly and ensures proper records are kept;
• Sends report on site observations and recommendations to technical supervisor;
• Ensures accurate delivery records are kept;
• Carry out electrical safety tests before and after every repair.

Key Requirements:

Qualification

• BSc or HND in Electrical Electronics Engineering (compulsory)
• Experience in electrical analysis and electronics
• Experience in troubleshooting
• Experience in reading electrical circuit
• Knowledgeable in theoretical and practical electrical engineering Work Experience
• 1–3 years extensive hands-on work experience as a technician (in electrical/electronics)