Technical Service Engineer at Ascentech Services Limited

Job Overview

• We are seeking a skilled Technical Service Engineer to provide technical support for our flexible packaging applications. This role involves offering solutions to customers, sales teams, and internal departments, with a focus on polymer raw materials, formulations, and the processes involved in blown and cast film production.

Key Responsibilities

• Technical Support: Provide expert guidance on flexible packaging applications and resolve technical inquiries.
• Troubleshooting: Diagnose and resolve issues related to materials, processes, and machinery.
• Customer Visits: Build long-term relationships with customers through site visits and tailored solutions.
• Collaboration: Work closely with R&D, production, and internal teams to improve products and processes.
• Continuous Improvement: Stay updated on industry trends and propose enhancements.
• Training: Provide technical training to internal teams and customers.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, Material Science, or related field
• Minimum 5 years of relevant experience, preferably in flexible packaging

Key Skills:

• Technical Expertise.
• Problem Solving & Troubleshooting.
• Communication & Presentation.
• Customer Relationship Management.
• Innovation & Collaboration.