Team Member - Financial Institutions at DET Consulting Limited

Job Purpose

• To manage some of the Financial Institutions relationships and grow the balance sheet.

Duties & Responsibilities

• Primary role is to grow the assets and liabilities of the Financial Institutions Department as defined by the Bank.
• Ensure that the set financial, business and strategic goals are carried out.
• Ensure set target are achieved.
• Ensure the deepening of existing customer names in the Bank’s books.
• Generate new revenue streams by exploring new market niches and introducing new products.
• Ensure customer complaints are resolved as to foster customer retention.
• Attend to all correspondences pertaining to Financial Institutions.
• Perform other duties as assigned by Group Head - Financial Institution.

Key Performance Indicators

• Revenue of the Department as measured by Fincon.
• Business volume growth rate: Deposit and Loans
• Percentage [%] of variance in budgeted revenue
• Quality of credit portfolio
• Number of new Financial Institutions relationship won within the period
• Customer satisfaction index
• Numbers of Accounts lost within the period
• Numbers of complaints received on the accounts during the period
• Satisfactory Audit reports
• Zero sanctions from routine regulatory examinations, audits, spot checks

Educational Qualifications
Minimum Educational Qualifications:

• First Degree or its equivalent

Post Graduate Qualifications:

• N/A

Professional Qualifications:

• A relate professional qualification - ACCA, ICAN, CIIN, CITN and/or CFA as well as SEC Certification is an added advantage.

Required Skills/Competencies:

• Knowledge and understanding of the financial markets both local/ international and the major players in the local non-bank FI space
• Thorough understanding of the regulatory environment for non-bank financial institutions
• Strong personal relationships among financial market regulators
• Excellent customer relationship development/management skills
• Good negotiation, problem-solving and conflict resolution skills
• Good product development skills
• Understanding of Balance sheet management
• General managerial/ administration
• Team building / conflict management
• Coaching
• Leadership / Influencing
• Organization and coordination skills
• Excellent Presentation and communication skills
• Analytical Skills/ Problem solving
• Self-Management.