Team Lead, Travel Services at Interswitch

Job Purpose

• Develop key retail growth strategies, tactics, and action plans and successfully execute within agreed timelines to meet relevant Kpis and financial targets.

Key Responsibilities

• Devising strategies for driving lifestyle & commerce transaction growth across Quickteller channels.
• Identify new business opportunities – including new markets, growth areas, trends, customers, products and services.
• Prepare business justification plans to address identified business opportunities, then work with the product team to create a product market fit.
• Proposes potential business deals by contacting potential strategic partners; discovering and exploring opportunities with said partners to leverage their existing network/offerings,
• Developing and negotiating contracts; integrating contract requirements with business operations.
• Drive the expansion of Interswitch’s lifestyle & commerce offerings into other African markets using the Quickteller Brand.
• Contribute to Interswitch’s evaluation strategy by ensuring Quickteller’s dominance in the lifestyle & commerce space.
• Work with various internal groups to drive the profitability of Quickteller’s consumer business.
• Develop capability around eCommerce & mCommerce including: merchant management, service management, customer acquisition & retention, customer life cycle management, 3rd party management.
• Develop understanding of product profitability levers and produce plans to improve the online product proposition e.g. balance building and retention activities.
• Closely track the business metrics and analytics, and works with the product manager to identify and resolve issues.