System and Network Administrator at Sophia ERP Limited (SEL)

Job Overview

• We are looking for a System Administrator who will maintain, upgrade and manage our software, hardware and network for immediate resumption.
• Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently

Key Responsibilities
Network, Server & Security Management:

• Monitor and maintain network servers and all active devices
• Manage the network Infrastructure
• Administer Active Directory, manage user accounts and assets, assign and update security permissions on the network according to security policy.

Network & System Performance:

• Monitor system performance, IT system operations and storage utilization.
• Recommend improvements and automation to existing business processes.

Network Deployment Management

• Efficiently Install, configure and successfully deploy solutions across the network
• Upgrade systems with new releases and model
• Manage installations, upgrades and configurations of IT hardware and software

Business Continuity, Data & Asset Management:

• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Maintain Technical documentation, Manuals and IT policies, documentation of IT Assets, processes and procedures.
• Maintain and ensure prompt renewal of software licenses

User Support:

• Prioritize and resolve User support tickets
• Provide adequate technical support to teams during assessment, training or other key exercises
• Troubleshoot system issues and outages

IT Procurement & Vendors Management:

• Manage all procurement processes for IT hardware or software
• Liaise with Vendors or stakeholders to ensure delivery of IT infrastructure according to defined specification, in good condition and record time.

Requirements

• Bachelor's Degree in Computer Science or related field. Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus
• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Knowledge of and experience with network infrastructure
• Candidate must not be above 30 years of age
• Candidate must reside in Lagos; proximity to the island is a plus.