Support Operations Executive at SystemSpecs November, 2023

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- Support Operations Executive at SystemSpecs
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Posted: Nov 29, 2023

Deadline: Not specified
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Our Vision To be the Software Institution of reference in Africa Our Values Dependence on God for success Ethics and integrity in business True friendship with our customers Open family based relationship at work Respect for our neighborhood and our people Diligence in our work that we may stand before kings Profile Founded in 1991, SystemSpecs has since ...
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Support Operations Executive
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Sales & Business Development
Roles & Responsibilities:
- Obtain an in-depth understanding of PAPSS
- Monitor Payments on the Instant Payment System (IPS)
- Monitor settlements periodic reconciliation of transactions
- Manage internal projects by ensuring they stay on track and are effectively prioritized
- Contribute to operational improvement strategies and PAPSS body of knowledge (BOK).
- Provide support to participants by managing and resolving issues (technical and non-technical) they may encounter in PAPPS.
- Communicate product feature suggestions and updates based on interaction with the clients to your line manager.
- Assist with business projects and implementation of new processes.
- All other duties as assigned by your line manager.
Creativity, Independent Thought and Judgement:
- Adherence to defined policies and procedures.
- Exhibition of SystemSpecs values
- Effective utilization of provided resources
- Harness additional business opportunities during customer engagement
- Proactive follow up with customers
- Proactive follow up and escalation with Team TSD on customer requests
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Support Operations Executive at SystemSpecs

Support Operations Executive

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Support Operations Executive at SystemSpecs

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