Supervisor (Shift / Floor / IT-POS Support)- Supermarket at Don Quester Consulting

Department: Operations / Technical
Reports To: Store Manager

Job Summary:

The Supervisor will coordinate staff during assigned shifts, manage floor activities, ensure smooth customer service, and provide basic IT/POS support where needed.

Key Responsibilities:

• Supervise floor staff and monitor performance.
• Resolve customer issues and support daily operations.
• Handle POS setup, troubleshooting, and backups.
• Maintain order and cleanliness across departments.
• Prepare shift reports and update management.

Requirements:

• ND/B.Sc in Computer Science, Business, or related field.
• 3–5 years’ supervisory or retail experience.
• Good leadership and multitasking ability.
• Familiarity with POS systems preferred.