Supervisor - Maintenance National at MTN Nigeria

Mission

• To coordinate, supervise and monitor all activities relating to daily maintenance and operations (excluding power) of all non- technical facilities across MTN Nigeria. 
• To provide and maintain a conducive, physical environment for all to perform their duties effectively and efficiently in MTN Nigeria.

Description

• Ensure preventive maintenance are carried out on technical and non-technical buildings across MTNN Regions including; water supply/treatment, sewage evacuation, roofing, building exterior,  furniture/fixtures/appliances, lifts, fire protection systems, for adequacy.
• Ensure availability of utilities and prompt settlement of related bills; as well as manage approved and assigned budget for projects and effective utilization.
• Assure required specifications, scope and set objectives for the installation, and acceptance of building systems e.g. fire detection, suppression and fighting systems are met; as well as timely and concise functional and operations reports are prepared.
• Oversee deployment of required building infrastructure and systems resources during office expansion projects as well as provide maintenance support to expatriate residences when required.
• Provide regular independent performance reports to Management on contract/partner performances and progress.
• Guide service providers to focus on keeping with KPI and delivering as agreed.
• Monitor Contractual KPI, keep track of the values against targets and conduct regular audit of contractual term and compliance.
• Conduct partner performance assessment, routine performance reviews and governance.
• Evaluate partner and service provider performance reports for accuracy and consistency.
• Ensure regular performance reports, as agreed, are received from service provider.
• Highlight and follow up with service provider on critical areas of improvement.
• Review customer issues in respect of buildings and infrastructure and resolve related problems accordingly in line with SLA.

Education:

• A first degree in an Engineering or any numerate discipline 
• A post graduate qualification in Engineering or any numerate discipline would be an added advantage

Experience:

• 3 – 7 years’ experience which includes: 
• Minimum 4 years' work experience in building and infrastructure maintenance
• Experience in a supervisory capacity in any of the following: engineering design, maintenance management, project management in a technical environment
• Facility management and or building systems experience will be an added advantage