Supervisor at Julie's Launja

Job Summary

• We are seeking an experienced and skilled Supervisor to join our restaurant and lounge team.
• As a Supervisor, you will be responsible for overseeing the daily operations of the restaurant and lounge, including food and beverage service, customer satisfaction, and staff management.
• You will be expected to maintain high standards of quality, safety, and customer satisfaction, while also driving sales growth and improving profitability.

Key Responsibilities

• Oversee the daily operations of the restaurant and lounge, including food and beverage service, customer satisfaction, and staff management
• Ensure that all customers receive exceptional service and resolve any customer complaints in a timely and professional manner
• Manage and lead a team of servers, bartenders, and hosts/hostesses, including scheduling, training, and performance management
• Monitor and control labor costs, inventory, and cash handling procedures
• Analyze sales data and make informed decisions to optimize menu offerings, pricing, and promotions
• Maintain high standards of quality, safety, and sanitation in all areas of the restaurant and lounge
• Ensure compliance with all relevant laws and regulations, including health and safety, employment, and liquor licensing
• Assist with inventory management, ordering, and receiving
• Participate in marketing and promotional activities to drive sales growth and improve profitability
• Foster a positive and inclusive work environment, and promote employee development and growth.

Requirements

• 1 year experience in a supervisory or management role in the hospitality industry
• Strong leadership and management skills, with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Knowledge of restaurant and lounge operations, including food and beverage preparation, service, and presentation
• Familiarity with point-of-sale systems, inventory management software, and financial reporting tools.

Preferred Qualifications:

• Bachelor's Degree in Hospitality, Business, or a related field
• Experience with marketing and social media platforms
• Knowledge of local health and safety regulations and liquor licensing laws.

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Discounts on food and drinks
• Recognition and rewards for outstanding performance.