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  • Posted: Aug 25, 2021
    Deadline: Not specified
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  • Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and fran...
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    Supervisor - Gift Shop Sales

    Job Number: 21094887
    Location: Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos
    Schedule: Full-Time
    Job Category: Retail & Gift Shops
    Brand: Marriott Hotels Resorts
    Relocation?: N
    Position Type: Non-Management
    Located Remotely?: N

    Position Summary

    • Greet customers when they enter the shop and offer assistance with merchandise.
    • Display merchandise, restock items, and ticket merchandise with price or mark-downs. Follow proper inventory system to conduct and reconcile merchandise inventory.
    • Count and verify merchandise orders upon receipt and document any shortages.
    • Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed.
    • Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
    • Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.
    • Follow checklist for opening and closing shop.
    • Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
    • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
    • Report accidents, injuries, and unsafe work conditions to manager.
    • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
    • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others.
    • Ensure adherence to quality expectations and standards.
    • Reach, bend, twist, pull, and stoop; stand, sit, or walk for an extended period of time.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Perform other reasonable job duties as requested by Supervisors.

    Method of Application

    Interested and qualified? Go to Marriott International, Inc. on jobs.marriott.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Marriott International, Inc. Back To Home
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