Student Recruitment Assistant at Navitas

Overview and Objective of the Position

• This role has a particular responsibility for supporting the recruitment to “one Plymouth”; both the University and the Navitas International College, through a shared partnership arrangement, working closely to the Student Recruitment Coordinator.

The Student Recruitment Assistant plays a significant role in:

• Supporting the marketing and recruitment activities with all stakeholders
• Supporting the delivery of the recruitment strategy and the achievement of the agreed targets
• Driving recruitment growth through supporting on the ground sales activities including, but not limited to training, events, student conversion and troubleshooting
• Analysing data and report to all of the Student Recruitment Coordinator, Navitas, UoP and UPIC on market trends
• Working closely and positively with both Navitas and UoP agents
• Identifying and recommending market opportunities, especially where this gives us early or first mover advantage
• Supporting the daily administrative work of the Student Recruitment Coordinator, including enquiry handling, logistics and event attendance.
• This requires the ability to support the broad range of stakeholders across the region to drive long-term growth for Navitas in the market.

Key Relationships:

• Student Recruitment Coordinator - Works closely on a daily basis
• Area Manager West Africa - Works closely on a daily basis
• University of Plymouth Regional Manager (RM) - Works closely on reviewing performance against strategy and action plans 
• UPIC Director of Marketing and Admissions - Works closely on reviewing performance against strategy and action plans 
• Agency Staff (Counsellors) - Provides training to counsellors on value UoP and UPIC value propositions, products, conversion, pre-departure activities, supports and events and deals with enquiries as required regarding
• Students - Provides  information  to  potential  students  (at  fairs/ exhibitions, online and telephone enquiries)

Principal Accountabilities:

• To support the delivery and review of the region’s Strategic Marketing Plans
• Participate in all sales activities including, but not limited to, training, events, student conversion and troubleshooting for all products
• To undertake travel as required to include representing the University of Plymouth/UPIC at exhibitions, schools, colleges and higher education institutions as well as key partners and educational representatives in market
• Ensure complete and accurate reporting of all activities on the CRM
• Coordinate attendance of College and University Partner at events
• Handle student enquiries and manage leads
• Liaise with the Admissions functions of both UoP and UPIC to ensure a high level of customer service
• Execute pre-departure process with channel partners, students and UoP/ UPIC
• Working with stakeholders to ensure appropriate sales collateral is available and utilised appropriately
• Execute sales plans for new, niche and priority products.
• Deliver market insight and accurate sales forecasts through regular and detailed reports to all stakeholders.

Knowledge, Skills and Experience
Essential:

• Bachelor’s Degree (education in the DIVISION particularly valued)
• Proven track record of strong sales performance
• Success in a recruitment/ sales role within the Higher Education sector
• High level numeric literacy and critical thinking
• High level interpersonal, communication and negotiation skills including Business level written and oral capability in English
• Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally
• Ability to meet targets within defined timelines among changing priorities.

Desirable:

• Proven ability to monitor and evaluate the success of activities and report appropriately
• Proven ability to work successfully with education agents in REGION
• Experience of working effectively within a matrix structure to ensure competing demands are met
• Familiarity with Salesforce or similar CRM systems
• Proven ability as a team player
• Experience of working in an Admissions environment.

What we can offer you

• Career progression and professional development pathways
• A strong, positive and values driven workplace culture
• Collegial and collaborative environment with a commitment to education
• Access to, and support from, a comprehensive and experienced sales and marketing workforce
• Mobility within the business and global locations
• Health & Wellbeing initiatives for you and your family.