Location: Abuja - Nigeria
Position Status: Full time and Regular
Reference Number: ABV/PRO/2021/001
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management. All Mercy Corps interventions in Nigeria are implemented in a conflict, protection and gender sensitive manner. The Nigeria team is headquartered in Abuja, in the Federal Capital Territory (FCT), with offices throughout Nigeria. With a strong and growing team of over 300 staff, Mercy Corps is currently serving over 600k beneficiaries across the country. With the vision of a Nigeria in which all people are empowered, engaged, resilient and secure, Mercy Corps Nigeria’s country strategy focuses on the root causes of conflict, governance, humanitarian needs, and market systems development.
General Position Summary
The Strategic Learning Manager is a key member of the Program and Quality (PaQ) team and will be responsible for supporting and facilitating key quality objectives and learning outcomes for the country portfolio. S/he will be responsible for working with country leadership and program teams to ensure program management minimum standards including gender minimum standards are resourced, prioritized and upheld. The role will work in close collaboration with the Country MEL Manager and broader MEL team to support data uptake and buy-in from program staff to interact with assessment findings and learnings in a meaningful way. This collaboration is meant to translate in to increased impact and integration. Additionally, the role will be the key focal point for mapping, articulating and developing a centralized resource that tracks MCN research objectives and priorities across the country portfolio. In focusing on lessons learned, s/he will identify key priorities for program adaptation and support teams in strategizing to support the change process. Moreover, the role will consider information generated from the country CARM and act as a liaison between program teams and PaQ team to consider how feedback correlates with needs related to program standards. S/he will also work closely with grant focal points to ensure quality initiatives and messaging aligns.
Essential Job Responsibilities
Research and learning
Community accountability response mechanism
Team Building and Integration
Influence & Representation
Accountability to Beneficiaries
Reports Directly To: Program Quality & Development Director
Works Directly With: Country MEL Manager, Grant focal points, All program team members, CoPs & PMs, support departments
Knowledge and Experience
S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
Living Conditions / Environmental Conditions
The position is based in (Abuja, Nigeria) and it requires up to (40 %) travel.
Briefly list security information, housing options, access to medical care, specific medical risks (such as epidemics), transportation options, and access to telecommunication as well as accompanied status and whether the position is eligible for hardship and/or R&R benefits. Also, be sure to include exceptional work schedules (e.g., evenings and weekends required; 6-day workweek; etc.).
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
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