Founded on the simple idea that trust begets trust.
Our debut product is "shop now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront.
By coming to one of our showrooms, you can view a sui...
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Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
Explains Altara Credit schemes to customers
Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customers in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
Supervise and send all reports
Ability to cross-sell products to customers
Receive payments from customers and prepare necessary invoices and schedules
Carry out other responsibilities as assigned by Lead.
Job Requirements
B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
Minimum of 2 years experience as a customer service representative in a consumer finance company, microfinance or bank
Excellent written and face interpersonal, communication and persuasion skills
Strong mathematical skills
Relationship management
Knowledgeable in Microsoft office tools including MS Excel, Word and PowerPoint
Analytical, problem-solving skills, organizational skills and attention to details
Great at time management, multitasking and prioritizations skills.
Gmail
Yahoomail