Store Manager at KyDAL Office Point

About the Role

• We are seeking a highly motivated and experienced Store Manager to oversee daily store operations, drive sales performance, and ensure exceptional customer experience in our Victoria Island outlet.
• The ideal candidate will be a results-driven professional with strong leadership, commercial, and people management skills.

Key Responsibilities

• Lead, motivate, and develop the store team to achieve sales targets and service excellence.
• Manage day-to-day store operations, ensuring efficiency and adherence to company policies.
• Monitor inventory levels, supervise stock replenishment, and control shrinkage.
• Implement visual merchandising and promotional activities to drive traffic and conversion.
• Analyze sales reports, identify trends, and make recommendations to optimize performance.
• Maintain high standards of store presentation, hygiene, and safety.
• Handle customer inquiries, complaints, and feedback professionally.
• Recruit, train, and appraise store staff, fostering a culture of teamwork and accountability.
• Ensure compliance with company operational procedures and financial controls.

Requirements

• Bachelor’s Degree in Business Administration, Retail Management, or a related field.
• Minimum of 8 years experience in retail management, preferably in a fast-paced or multi-brand environment.
• Strong leadership, communication, and problem-solving abilities.
• Proven track record of achieving sales and profitability targets.
• Excellent knowledge of retail operations, merchandising, and stock management systems.
• Proficiency in MS Office and retail POS systems.
• Flexibility to work weekends or extended hours when required.

What We Offer

• Salary: N700,000 - N800,000 Monthly.
• Competitive salary and performance-based incentives.
• Health insurance and other staff benefits.
• Opportunity to work with a dynamic retail brand in a prime location.
• Career growth and professional development opportunities.